HARRIS MBAYA
Salt Lake City,Utah
Summary
Highly motivated and results-driven Business Management student with proven expertise in customer service, sales, and leadership. Skilled in managing data, guiding clients, and leading multicultural teams, consistently achieving outstanding performance outcomes. Passionate about delivering exceptional financial solutions and building strong client relationships in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
BGR
12.2024 - Current
- Provide excellent customer service in a fast-paced environment.
- Process orders/payments, resolve customer concerns, and maintain service quality.
- Collaborate with team members to ensure smooth and efficient operations.
Extern, Product Development Specialist
Beats by Dre
04.2025 - 06.2025
- Supported product research and lifecycle tracking to improve customer experience.
- Gathered and analyzed customer feedback to inform product development.
Data Entry Specialist
Bloom
11.2023 - 03.2025
- Entered and verified 350+ client/candidate records daily with 99% accuracy.
- Supported HR and recruiting teams with reliable data management.
- Maintained strict confidentiality and ensured compliance with data protection standards.
Executive Assistant to Mission President
The Church of Jesus Christ of Latter-day Saints
01.2023 - 07.2023
- Coordinated operations for 150+ missionaries, consistently helping teams achieve 150% of assigned performance goals.
- Organized leadership councils, trainings, and mission-wide conferences.
- Supported conflict resolution, crisis response, and strategic planning.
Area Manager / Zone Leader
The Church of Jesus Christ of Latter-day Saints
01.2022 - 01.2023
- Directed 50+ missionaries across multiple districts.
- Delivered training and mentorship that improved team effectiveness and long-term performance.
Sales & Marketing Officer
MyGold
09.2020 - 06.2021
- Achieved a 50% increase in client investments through tailored financial solutions.
- Guided investors in account setup, monitoring, and compliance.
- Ensured a smooth and personalized client experience.
Education
Bachelor of Applied Science - Business Management
Brigham Young University – Idaho
Academic Foundations Certificate - English, Math, Academic Writing, and Basic Computer Skills
BYU–Pathway Worldwide
06.2023
Skills
- Customer Service & Sales
- Data Entry & Information Management
- Leadership & Coaching
- Market Research & Product Development
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Extern, Product Development Specialist
Beats by Dre
04.2025 - 06.2025
Customer Service Representative
BGR
12.2024 - Current
Data Entry Specialist
Bloom
11.2023 - 03.2025
Executive Assistant to Mission President
The Church of Jesus Christ of Latter-day Saints
01.2023 - 07.2023
Area Manager / Zone Leader
The Church of Jesus Christ of Latter-day Saints
01.2022 - 01.2023
Sales & Marketing Officer
MyGold
09.2020 - 06.2021
Academic Foundations Certificate - English, Math, Academic Writing, and Basic Computer Skills
BYU–Pathway Worldwide
Bachelor of Applied Science - Business Management
Brigham Young University – Idaho
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