Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Hannah Nardolillo

Hannah Nardolillo

Coeymans Hollow,NY

Summary

Fast, mostly visual learner seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills working well under pressure.

Highly motivated to support employers' daily goals and overall mission.

Overview

10
10
years of professional experience

Work History

Utilization Management Representative I

Anthem, Inc.
Albany, NY
08.2019 - 10.2019
  • Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
  • Devise or identify solutions for irregular requests and issues.
  • Performed prior authorization review of services requiring notification employing software systems e.g. Excel
  • Created case files for further review by nursing staff.
  • Use of Workday to manage personal time sheets.
  • Managed 50 or more calls per day.

Certified Nursing Assistant

St. Peter's Nursing And Rehabilitation Center
Albany, NY
07.2009 - 08.2019
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Employed time management skills based on daily varying workload.
  • Held compassionate and empathetic stance to advocate for patients, communicating their needs to nurses, managers, family members etc.
  • Awarded Heartbeat award thrice for compassion and teamwork.
  • Awarded CNA of the Year in 2018.
  • Top preceptor for unit

Education

Some College (No Degree) - Virtual Assistant

Virtual Assistant Internship
Remote

High School Diploma -

Ravena Coeymans Selkirk High School
Ravena, NY
06.2008

Skills

  • Office Support
  • Continuous Assessments
  • Accurate Documentation
  • Type 60 words per minute
  • Client Relationships
  • Appointment Coordination
  • Social Media Updating
  • Document and File Management
  • PowerPoint Presentations
  • Research and Analytical Skills
  • Multitasking and Time Management
  • Writing and Editing Skills
  • Transcription and Dictation

Timeline

Utilization Management Representative I

Anthem, Inc.
08.2019 - 10.2019

Certified Nursing Assistant

St. Peter's Nursing And Rehabilitation Center
07.2009 - 08.2019

Some College (No Degree) - Virtual Assistant

Virtual Assistant Internship

High School Diploma -

Ravena Coeymans Selkirk High School

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Hannah Nardolillo