Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Hannah Gonzalez Gallegos

Virtual Assistant
Columbus,OH

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Also an organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

1
year of professional experience

Work History

My Premier Assistant
Columbus, Ohio

Virtual Assistant
12.2022 - Current

Job overview

  • Help with special projects of varying degrees of complexity.
  • Transcribe and organize information to assist in preparing speeches and presentations.
  • Perform research to collect and record industry data.
  • Order gifts for clients for holidays and in recognition of special accomplishments.
  • Support company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Organize logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Monitor emails, organized inbox, and prioritized messages for supervisor.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Build and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Increase office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Manage electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
  • Prepare PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Answer and screened calls to provide information, schedule appointments and take detailed messages.
  • Assist coworkers and staff members with special tasks on daily basis.
  • Research topics and events to support supervisor's work agenda and projects.
  • Manage phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Conferred with customers by telephone, chat or email to provide information.
  • Execute travel arrangements by researching and booking flights and accommodations.
  • Manage filing system, entered data and completed other clerical tasks.
  • Identify and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Monitor emails, organized inbox, and prioritized messages for supervisor

Chuck Lombardo
Columbus, OH

Office Assistant
02.2022 - 12.2022

Job overview

  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Assisted with onboarding of new employees.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Compiled and analyzed data to produce reports.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

ECOT
Columbus OH

High School Diploma
05.2017

Skills

  • Employee Timesheet Processing
  • Departmental Support
  • Office Supplies and Inventory
  • Meeting Leadership
  • Client Meetings
  • PowerPoint Presentations
  • Advanced Excel Spreadsheet Functions
  • Email Management
  • Office Organization
  • Microsoft Office
  • Customer Inquiries
  • Greeting Visitors
  • Status Updates
  • Travel Planning
  • Issue Research
  • Social Media Digital Marketing

Timeline

Virtual Assistant

My Premier Assistant
12.2022 - Current

Office Assistant

Chuck Lombardo
02.2022 - 12.2022

ECOT

High School Diploma

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Hannah Gonzalez GallegosVirtual Assistant