Grace Madrid
Albuquerque,NM
Summary
I am a fast learner, punctual and dependable. Also, I love to work and enjoy learning new skills. Education is important to me. While working, I adapt quickly and excel in my field.
Overview
12
12
years of professional experience
Work History
Carrier
Albuquerque Publishing Co.
Albuquerque, NM
12.2016 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Operated vehicles and equipment to transport packages and mail pieces.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 10%.
- Updated route lists and audit list to prove accuracy.
Private Nanny
Self-Employed
Albuquerque, NM
04.2011 - 10.2014
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children over dozens.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children everyday skills and language.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Bank Teller
Wells Fargo
Albuquerque, NM
01.2010 - 05.2011
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills at %100.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Logged cashier's checks and other transactions to maintain accurate account records.
Secretary
American Tire Distributions
Albuquerque, NM
01.2009 - 01.2010
- Answered multi-line phone system at lease %90 and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents at %100, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Education
GED -
CNM
Albuquerque, NM01.1998
Skills
- Critical Thinking
- Social Perceptiveness
- Distribution of Goods
- Carrier Relations
- Reading Comprehension
- Progress Tracking
- Safe Driving Practices
- Company Guidelines
- Active Learning
- Routing Accuracy
- Equipment Efficiency
- Customer Experience
- Order Fulfillment
Timeline
Carrier
Albuquerque Publishing Co.
12.2016 - Current
Private Nanny
Self-Employed
04.2011 - 10.2014
Bank Teller
Wells Fargo
01.2010 - 05.2011
Secretary
American Tire Distributions
01.2009 - 01.2010
GED -
CNM
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