Summary
Overview
Work History
Education
Skills
In my personal time, I enjoy volunteering and serving in my community.
Timeline
Hi, I’m

Gina Ramirez

Frisco,TX
Gina Ramirez

Summary

Organized and dedicated Administrative Assistant with approved track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

22
years of professional experience

Work History

Ryerson

Administrative Assistant
03.2022 - 01.2023

Job overview

  • Answered phones
  • Set up appointments for daily schedule
  • Perform Received inbound deliveries, review paperwork
  • Enter data for the SAP system
  • Create new customer accounts
  • Talk to drivers, especially Spanish speaking and give directions
  • Order office supplies
  • Get and delivered mail
  • Scan invoices and checks to Accounting
  • File inbound and outbound documents
  • Multi-tasking and prioritizing based on workload
  • I am bilingual

Amazon

Package Handler
03.2021 - 03.2022

Job overview

  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

USPS, United States Postal Service

Mail Carrier
06.2018 - 06.2019

Job overview

  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail on foot to residences and businesses, delivering to approximately 850 customers per shift.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Handled mail and packages with care to prevent damage during delivery

Supreme Lending

Purchase Clearer
12.2016 - 02.2018

Job overview

  • Successfully managed and assigned a pipeline of loan portfolios from different investors
  • Corrected, added, or deleted items required by the investor prior to making a purchase.
  • Fix requests to be ready for purchase least amount of time.
  • If require coordinated loan cancellations and re-routed files to different investors.

Performed monthly reconciliation of open purchasing

orders

Fairway Independent Mortgage

Escrow Holdback Specialist
05.2016 - 11.2016

Job overview

  • Review and assessed the detail management report for accuracy and ensured corrections were completed timely as agreed.
  • Conducted final inspections and final invoices, prior to releasing funds from Escrow.
  • Submitted check requests to title company accounting department.
  • Verify FHA loans were properly closed after all transactions were settled.
  • Audited files for completeness and sent to various Bond programs per guidelines.
  • Worked effectively in fast-paced environments

PrimeLending

Pre-Purchase Exception Associate
05.2010 - 09.2013

Job overview

  • Worked closely with investors to obtain items required for purchasable loans.
  • Maintained professional and effective communication with 3rd parties to monitor the transaction process.
  • Prepare files for loans to ensure line of credit was accessible to the company.
  • Worked effectively in fast-paced environments

Homecomings Financial

Underwriting Assistant
07.2001 - 08.2008

Job overview

  • Reviewed and signed off on conditions required to expedite loans for closing.
  • Completed pre-closing responsibilities to prepare loan files for closing team
  • Observed guidelines compliance and procedures per state policies.
  • Maintained pipeline report of loans in process
  • Multi-tasking in a fast-paced environment
  • Schedule loan closings with the title company and prepare closing documents.
  • Every month was a top processor in getting files clear to close
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries
  • Verified data integrity and accuracy

Education

Justin F Kimball High School
Dallas, TX

High School Diploma
05.

University Overview

Junior and Senior year was in the business work program

Skills

  • Customer Service
  • 10-Key Proficiency
  • Phone Call Answering
  • Clerical Support
  • Data Entry Documentation
  • Data Integrity
  • Self Starter
  • AS/400








In my personal time, I enjoy volunteering and serving in my community.

When my job permits I volunteer in a food pantry for a church. I help register the non- english speaking individuals. I also serve my church as a greeter and volunteer when we visiting and helping other organizations.

Timeline

Administrative Assistant

Ryerson
03.2022 - 01.2023

Package Handler

Amazon
03.2021 - 03.2022

Mail Carrier

USPS, United States Postal Service
06.2018 - 06.2019

Purchase Clearer

Supreme Lending
12.2016 - 02.2018

Escrow Holdback Specialist

Fairway Independent Mortgage
05.2016 - 11.2016

Pre-Purchase Exception Associate

PrimeLending
05.2010 - 09.2013

Underwriting Assistant

Homecomings Financial
07.2001 - 08.2008

Justin F Kimball High School

High School Diploma
Gina Ramirez
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