Gina Molett
Insurance Coordinator
Dallas,TX
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
Intensive Home Health Care
Dallas, Texas
03.2019 - Current
- Communicated verification and authorization status updates with [Type] department to facilitate decision-making for patient admissions and insurance coverage.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Posted payments to accounts and maintained records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Established and maintained relationships with insurance providers for productive communications.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Trained new staff on current, correct insurance verification procedures.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assisted patients with understanding personalized insurance coverage and benefits.
Problem Solver
Amazon
Dallas, TX
10.2016 - 03.2019
- Reduced drama and conflict of divisive behaviors to reach productive solutions.
- Searched for opportunities to improve or incorporate ways to serve, create and operate.
- Leveraged technology to troubleshoot and track issues efficiently.
- Gathered and designed technical specifications to solve customer needs.
- Employed excellent discovery skills to match customer needs with solutions.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Instituted sequence of actions to drive gratifications and progress.
- Improved business process support and optimization through continuously improved toolset.
- Relished innovation to push team for innovative solutions to get best result.
Education
GED -
Dallas Youth Service Corps
Dallas, TX 04.1999 - 08.1999
Skills
Proficient in [Software]
undefinedTimeline
Insurance Verification Specialist
Intensive Home Health Care
03.2019 - Current
Problem Solver
Amazon
10.2016 - 03.2019
GED -
Dallas Youth Service Corps
04.1999 - 08.1999
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