Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Highly skilled Intensive Care Nurse with 20 years of nursing experience. Supported numerous-patients with excellent case management and patient care expertise. Certified in CCRN with exceptional skill in ICU.