Guest Advocate
Family Dollar
Houston, Texas
10.2021 - 03.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Accomplished multiple tasks within established timeframes.
- Resolved customer service issues promptly.
- Maintained customer satisfaction with quick and professional handling of product returns.
