Garfield Malcolm
JACKSONVILLE ,FL.
Summary
COMPETENCY AND SKILLS
Customer Service:
Understands And responds to the client/customers in a timely manner.
Planning and organizing:
I have always developed plans to accomplish operations and objectives arranges and assigns work accordingly.
Managing work and Performance:
Establishes rules and only accept quality work, provide leadership skills to develop the competencies of the team members supervised.
Communication:
Clearly speak information or ideas to individuals or group to ensure they understand the message.
Listens and responds appropriately to message from others.
Safety:
Establishes a safe environment to ensure team members are safe.
Make sure Team members are properly trained and ensure safety programs are in place.
Overview
23
23
years of professional experience
Work History
Assistant Director Environmental Services
HHS
01.2018 - Current
- Direct, manage and train housekeeping personnel in the proper implementation and use of company programs and techniques
- Develop a stable, competent work force through proper screening of all applicants and by conducting proper training
- Handle customer service quickly, thoroughly, personally - turning problems into opportunities to elicit praise.
Environmental Service Manager
Sodexo
01.2017 - 01.2018
- Evaluating the effectiveness of workgroup and making adjustments
- Evaluating individual employee performance
- Evaluating work processes, workflow, and staffing levels
- Developing solutions to improve productivity and efficiency
- Training employees on expectations and policies
- Directing and planning the work
- Determining techniques to be used
- Assigning responsibilities to employees
- Determining types of materials, supplies, machinery, or tool to be used.
- Controlling the flow and distribution of materials or merchandise and supplies
- Implementing and enforcing organization policies, including waste and theft prevention
- Overseeing safety, security, and maintenance of work area
- Making sure that employees and property are safe and secure.
Environmental Service Manager
Compass Group/Touchpoint
01.2016 - 01.2017
- Directed daily operations of a staff of over 20 employees to maintain the cleanliness and safety standards throughout the facility
- Implemented various strategies to reduce the daily discharge turn times
- Provided oversight for the project team while effectively managing daily hospital operations
- Provided leadership to both staff and management to help improve public relations between various departments within the hospital
- Managed and evaluated employee schedules to ensure proper staffing was provided
Environmental Manager
Bethesda Memorial Health Hospital
01.2006 - 01.2016
- Assisted environmental supervisor in preparing key performance indicator reports to ensure efficient operation of environmental programs
- Monitored program costs and revenues to identify opportunities for improvement
- Managed hazardous material storage and shipment activities
- Provided direction regarding daily activities to environmental staff
- Managed environmental team planning and response services
- Assisted environmental manager and specialists with regulatory interpretations and report preparation
Sanitation Worker
City of
01.2000 - 01.2006
- The Garbage Collector inspects trucks prior to beginning routes to ensure safe operating conditions
- The Garbage Collector refuels trucks and adds other necessary fluids, such as oil
- The Garbage Collector fills out any needed reports for defective equipment
- The Garbage Collector drives to disposal sites to empty trucks that have been filled
- The Garbage Collector drives trucks along established routes through residential streets and alleys, or through business and industrial areas
- The Garbage Collector operates equipment that compresses the collected refuse
- The Garbage Collector operates automated or semi-automated hoisting devices that raise refuse bins and dump contents into openings in truck bodies.
Education
High School Diploma -
North American Academy
Miami, FL01.2019
Skills
- Comprehensive knowledge of, environmental, health and safety procedures
- Familiar with rules and regulations of state and federal environmental and safety standards
- Extensive knowledge of principles and practices of hazards and safety precautions
- Possess excellent motivational, communication, and leadership skills
- Proficient in basic computer applications like MS Outlook, Word, Excel and Internet
- Skilled in handling multiple tasks with excellent organizational skills
- Ability to perform basic mathematical calculation
Timeline
Assistant Director Environmental Services
HHS
01.2018 - Current
Environmental Service Manager
Sodexo
01.2017 - 01.2018
Environmental Service Manager
Compass Group/Touchpoint
01.2016 - 01.2017
Environmental Manager
Bethesda Memorial Health Hospital
01.2006 - 01.2016
Sanitation Worker
City of
01.2000 - 01.2006
High School Diploma -
North American Academy
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