Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Franklin Uzoechi

Houston,TX

Summary

Determined, recent graduate with hospitality management degree. Highly effective in greeting guests and resolving issues. Looking for position in hospitality industry focused on providing exceptional service and care as well.

Overview

5
5
years of professional experience

Work History

Cashier and Guest Service

Target
04.2020 - 06.2022

Cashier Responsibilities

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.

Guest Service Responsibilities

  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.

Cashier

Home Depot
03.2019 - 01.2020

Cashier Responsibilities

  • I greeted every customer ready to check out and completely finished their transactions accurately and in a timely manner
  • Assisted them in any way possible and if they had any questions about our products, I did my very best to refer them to someone in a certain area with their products.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Cashier

Kroger
02.2018 - 03.2019

Cashier Responsibilities

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Parking Lot Attendant Responsibilities

  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Gathered and consolidated carts, freeing up additional cart return spaces.

Bagger Responsibilities

  • Worked together with cashiers to guarantee customer satisfaction.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Communicated with cashiers and customers to learn about bagging needs.

Cashier

Funplex
08.2016 - 11.2017
  • Skating, Go Kart & Ferris wheel Area’s:
  • I greeted customers and also made sure all the materials needed for the job were stocked and provided for the guest
  • I was also a cashier as well
  • I made sure that the guests had the best deals and were happy with their purchase.

Education

BAAS degree -

University of Texas At Tyler
Tyler, TX
12.2022

Associate of Science - Kinesiology

Houston Community College
Houston, TX
12.2019

High School Diploma -

Hastings High School
Houston, TX
06.2017

Skills

  • Good Telephone Etiquette
  • Computer Skills
  • Component Determination
  • Following Instructions
  • Teamwork and Collaboration
  • Customer Service
  • Product Knowledge

Accomplishments

Acquired an internship in the midst of studying on campus. Worked along side counselors, receptionists and a doctor as well.

Completed an internship at Dr. Kranz Psychological Services

130 Hours Completed (October 2020 - April 1st, 2021)

Address: 3118 H G Mosley Pkwy, Longview, TX 75605

Phone Number: 903-200-1433

Timeline

Cashier and Guest Service

Target
04.2020 - 06.2022

Cashier

Home Depot
03.2019 - 01.2020

Cashier

Kroger
02.2018 - 03.2019

Cashier

Funplex
08.2016 - 11.2017

BAAS degree -

University of Texas At Tyler

Associate of Science - Kinesiology

Houston Community College

High School Diploma -

Hastings High School
Franklin Uzoechi