Frank Zimmerman
Chattanooga,TN
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
20
20
years of professional experience
Work History
Over the Road Truck Driver
Ash Transportation
11.2017 - Current
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Contacted customers to report delayed delivery times.
- Verified contents of inventory loads against Bills of Lading.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Manager
TMX Finance LLC
04.2012 - 08.2017
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Sales Manager
Lowes Home Improvement Stores
05.2002 - 02.2012
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 28 people, stepping in to support employees and deliver smooth sales processes for clients.
- Held weekly meetings with Sales Speccialist to identify techniques to overcome sales obstacles.
- Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
- Increased monthly gross sales from $3.2mil to $4.6 and exceeded goals for sales, revenue and profit margins.
Education
High School Diploma -
Chattanooga Central
Harrison Tn05.1978
Skills
- GPS and Route Planning
- Heavy Haul Expertise
- DOT Compliance
- Efficient Trip Planner
- Sales Presentation
- Sales Process
- Market Research
- Brand Management
- Customer Relationship Management
- Sales and Marketing
- Lead Generation
Accomplishments
- Supervised team of 25+ staff members.
- Resolved product issue through consumer testing.
- Collaborated with Sales in the development Install Sales and all special projects.
- Created a company-wide, comprehensive training program for all sales team members.
- Named "Store of the Year" in 2008 and 2029.
Military
USMC SGT from 1978 to 1989;
Timeline
Over the Road Truck Driver
Ash Transportation
11.2017 - Current
Manager
TMX Finance LLC
04.2012 - 08.2017
Sales Manager
Lowes Home Improvement Stores
05.2002 - 02.2012
High School Diploma -
Chattanooga Central
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