FRANCIS MWANGI KAMAU
Business Administration | Orthopedic and Trauma Technologist
Kenya
Summary
Business Administration and certified leader with a proven ability to drive operational efficiency, optimize complex systems, and lead teams in high-stakes environments. Brings a unique perspective from coordinating critical workflows in tier-5 hospitals, now focused on applying those analytical, process-improvement, and ethical leadership skills to the business sector. A global alumnus of the Aspire Leaders Program, equipped with frameworks for strategic problem-solving and social impact.
Overview
5
5
years of professional experience
10
10
Certification
Work History
Operations & Process Improvement Coordinator
Oljabet Hospital & Machakos County Referral Level 5 Hospital
02.2023 - 05.2025
- System Optimization: Implemented a new infection control surveillance system aligned with international (WHO) standards, which contributed to a 25-30% reduction in procedural complications.
- Workflow Efficiency: Championed the adoption of new digital software tools across departments, streamlining documentation and inter-departmental communication workflows.
- Compliance & Audit Management: Trained staff on regulatory (CQC) standards and prepared teams for inspections, achieving 100% audit readiness and compliance.
- Crisis Operations Management: Directed coordinated responses during high-pressure operational crises (mass casualty events), utilizing triage protocols to accelerate service delivery by 40%.
Training & Development Coordinator
Mbooni Sub-County Hospital
10.2024 - 02.2025
- Program Development: Spearheaded a structured mentorship program for junior staff, coaching them on complex operational protocols, which improved team performance accuracy by 15% within six months.
- Curriculum Design & Facilitation: Researched, developed, and delivered effective training materials and workshops on core operational techniques, receiving 100% positive feedback from participating colleagues.
- Stakeholder Collaboration: Facilitated collaboration among cross-functional teams to optimize workflows and achieve project goals within set timelines.
Quality Assurance & Compliance Attaché
Kiambu County Referral Level 5 Hospital
03.2023 - 05.2023
- Quality Control: Applied systematic surveillance protocols to monitor and improve key operational outputs, reducing error rates by 25%.
- Team Training: Conducted training sessions for 5 staff members on compliance frameworks and quality assurance procedures, ensuring adherence to standards.
Volunteer First Aider
Kenya Red Cross Society
01.2021 - Current
Education
Bachelor of Science - Business Administration
09.2025
GPA: 4.0
Diploma - Orthopedic and Trauma Medicine
06.2025
Skills
- Process Optimization
- Workflow Streamlining
- Quality Assurance
- Compliance Management
- Cross-Functional Team Leadership
- Mentorship & Training
- Conflict Resolution
- Stakeholder Facilitation
- Data-Informed Decision Making
- Systems Implementation
- AI Tool Integration
- MS Office Suite
- Protocol Development
- Audit Preparedness
- Crisis Response Coordination
Certification
- AI Prompt Engineering, Athena Global, 2023-01-01
- Ethics & Anti-Corruption Compliance, Emerson Integrity Centre, 2024-01-01
- Effective Leadership, HP Life, 2024-01-01
- MEAL (Monitoring, Evaluation, Accountability, Learning) Essentials, Disaster Ready, 2024-01-01
- AIM-T Assessment & Disaster Response, Disaster Ready, 2024-01-01
Personal Information
A Certified and Licensed Orthopedic & Trauma Technologist and Executive Coach who has pivoted into strategic leadership through Business Administration. I specialize in applying principles of operational efficiency, financial acumen, and organizational behavior to complex, high-pressure environments from hospital floors and disaster sites to executive coaching sessions. My mission is to build resilient systems and lead teams where performance and human factors intersect.
Awards
Aspire Leaders Program – Global Finalist, Aspire Institute, Selected among the top 9,988 participants worldwide (from 54,337 applicants) for a rigorous leadership curriculum developed with Harvard faculty. Completed 40+ hours of coursework in modules co-created with Harvard Business School, focusing on strengths-based leadership, ethical decision-making, AI's societal role, and building community trust. Awarded a formal certificate signed by Harvard faculty, recognizing the development of strategic thinking, communication, and social entrepreneurship skills., 2025-10-01
Timeline
Training & Development Coordinator - Mbooni Sub-County Hospital
10.2024 - 02.2025
Quality Assurance & Compliance Attaché - Kiambu County Referral Level 5 Hospital
03.2023 - 05.2023
Operations & Process Improvement Coordinator - Oljabet Hospital & Machakos County Referral Level 5 Hospital
02.2023 - 05.2025
Volunteer First Aider - Kenya Red Cross Society
01.2021 - Current
University of the People - Bachelor of Science, Business Administration
Kenya Medical Training College (KMTC) - Diploma, Orthopedic and Trauma Medicine