Hi, I’m
Francina D'Silva
Etobicoke,ON
Summary
Skilled Technical Business Analyst with record success of breaking down and improving business systems in varied industries.
Analyzes, defines, tests & implements strategies and processes to enhance systems and meet current and expected business needs.
Strong documenting, research, reporting and communication strengths developed over 5-year career as an Analyst.
Committed to optimizing systems performance for reduced operational costs and streamlined workflows.
Overview
8
years of professional experience
Work History
Bell Business Markets
Technical Business Analyst
05.2019 - Current
Job overview
- Identified plans, deliverables and resources required to meet project goals and objectives.
- Tailoring cloud based interface such as Salesforce Analytics & Financial Force to transform the capabilities of data management & analytics for end users.
- Produced detailed plans, charts and diagrams to assist with problem analysis. Detailed display of designs via use cases, workflow & swim lane diagrams through Visio.
- Presentation of all findings and solutions in weekly review sessions with team & Directors, Sr. Managers & Solution architects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Worked closely and with discretion between internal and external stakeholders to understand requirements and priorities.
- Consolidated business requirements for system enhancements including planning, scheduling, workflow management & resourcing for small-medium projects.
- Assisted development staff with drafting project plans, advising using detailed analysis and reports to support decision making.
- Conducted project feasibility studies and cost benefit analysis to determine potential return on investment (ROI).
- Provided hands-on troubleshooting (quality control) & recommendations to achieve smooth transitions during installations of Salesforce for internal departments.
Vrancor Hospitality Corp
Sr. Financial Analyst Consultant
09.2018 - 03.2019
Job overview
- Analyzed and reported financial statements for hotel properties monthly.
- Used SAP to create macro generated reports. Macros edited often for better efficiency.
- Introduced tools to enhance SAP report generation and process improvements to drive operational growth.
- Completed bank and account reconciliations using Excel on a daily and monthly basis
- Maintained integrity of general ledger, including the chart of accounts with due diligence and resolved any discrepancies
- Performed calculations and statistical analysis on hotel's operations, presented "what if" scenarios for budget assumptions and forecasting strategies.
- Analyzed revenues, costs and expenses for future expenditures.
Lafarge Canada Inc
Financial Analyst
01.2016 - 01.2018
Job overview
- Responsible for the creation and maintenance of master file records for clients and suppliers, price listing, statistical freight records and contracts using SAP.
- Evaluate processes and technologies used in Salesforce for management of accounts, and suggest revisions to increase productivity and efficiency.
- Worked on process enhancement projects to delivery; developed documentation, diagrams and specifications to meet project requirements and regulatory standards.
- Preparation and analysis of routine reports for Freight, pricing, billing, invoice processes(month-end/year-end) in SAP.
- Generate data queries on support software using Salesforce reports, validated errors and omissions identified during data entry to resolve problems.
- Perform quality control audits to ensure accuracy, completeness, or proper usage of clinical systems and data.
Skate Canada
Financial Administrator
11.2015 - 04.2016
Job overview
- Assisted Accounts payable with invoice processing using Microsoft Dynamics GP - enter invoices for verification and payment.
- Track expenses, post transactions to journals, ledgers and manage credits.
- Coordinate and assist in the financial planning for the organization.
- Assist club registrants with financial difficulties and questions about credits, memberships, lost payments etc.Worked with member services on club registrations and coach invoicing.
- Provide accurate and complete documentation for audit and tax planning purposes and monthly financial statements.
Laurier Optical
Financial Analyst
05.2015 - 10.2015
Job overview
- Using SAGE 50 Accounting to create reconciliation reports for suppliers monthly.
- Checking to ensure all supplier invoices are posted so payments can be allocated to the respective invoices.
- Updated the supplier invoices, credit memos and COGS as well as assist with daily cash flow preparation Worked with Accounts payable and Accounts Receivables doing daily transactions for all the store locations using SAGE & QuickBooks.
- Responsible for updating daily sales & delivery report, bank deposits, and inventory control.
Education
Carleton UniversityOttawa, Ontario
Bachelor of Commerce Degree from Accounting And Finance
09.2014
Skills
- Scrum & Agile Methodology
- SAS, Power BI & Tableau
- SQL, Python, Javascript, C#, HTML 5 & CSS,
- SAQL, XML
- Advanced SAP, SAGE & Tax Law knowledge
- Microsoft Dynamics GP, Salesforce Cloud Einstein
- Adobe Photoshop, InDesign, Illustrator, Blender
Additional Information
MS Office Suite
Project Management Certificate
Working towards
- Certified Salesforce Architect Certification
- PMP certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Business Analyst
Bell Business Markets
05.2019 - Current
Sr. Financial Analyst Consultant
Vrancor Hospitality Corp
09.2018 - 03.2019
Financial Analyst
Lafarge Canada Inc
01.2016 - 01.2018
Financial Administrator
Skate Canada
11.2015 - 04.2016
Financial Analyst
Laurier Optical
05.2015 - 10.2015
Carleton University
Bachelor of Commerce Degree from Accounting And Finance
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