Felix Maya
Temecula,CA
Summary
Focused on performing high-quality repair service work on different types of cellular devices. Highly motivated, analytical and productive with strong history of meeting production goals and satisfying customers. Good troubleshooting and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cell Phone Repair Technician
Batteries Plus
Temecula, CA
08.2021 - Current
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
- Specialized in repairing IPhones and frequently worked on other manufacturer models.
- De-soldered and re-soldered connections for batteries.
Phone Repair Technician
Ji Phone Repair Murrieta
Murrieta, CA
03.2021 - 07.2021
- Erased user data, debugged application issues and refurbished devices for resale.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
Underwriter
Welk Resorts
San Diego, CA
05.2019 - 03.2020
- Supported review and acceptance or denial of new or renewal business.
- Determined and documented loan conditions and communicated requirements and decisions.
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
Marketing Agent
Welk Resorts
San Marcos, CA
10.2018 - 03.2019
- Partnered cross-functionally to identify marketing opportunities to support brand objectives.
- Developed corporate communications strategies, programs and projects.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
Guest Experience Ambassador
Welk Resorts
San Diego, CA
05.2018 - 09.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Host
Lucilles Smokehouse BBQ
Temecula, CA
06.2017 - 04.2018
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Education
High School Diploma -
06.2018
Skills
- Customer Support
- Desktop Underwriter
- Web Applications
- Adobe Systems Adobe Creative Suite
- Understanding Customer Needs
- Strong Communication and Interpersonal Skills
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Cell Phone Repair Technician - Batteries Plus
08.2021 - Current
Phone Repair Technician - Ji Phone Repair Murrieta
03.2021 - 07.2021
Underwriter - Welk Resorts
05.2019 - 03.2020
Marketing Agent - Welk Resorts
10.2018 - 03.2019
Guest Experience Ambassador - Welk Resorts
05.2018 - 09.2018
Host - Lucilles Smokehouse BBQ
06.2017 - 04.2018
River Springs Charter - High School Diploma,
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