Salesforce
Erina Wong
103 Haig Road, #02-01 The Serenno,Singapore
Summary
Enthusiastic marketing graduate with 4 years experience in sales for diverse group of organisation and clients. A creative and dynamic person who is committed to utilizing my skills to further the mission of company.
Overview
5
5
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Relationship Manager
Linc Financial Pte Ltd
, Singapore
01.2021 - Current
- Identified and maximized sales opportunities, and increased customer retention rates.
- Identified client needs and suggested appropriate services and products to enhance client experience.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Personal Banker
United Overseas Bank Limited
, Singapore
11.2019 - 11.2020
- Adhered to bank policies and facilitated safe and protected transactions.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Established rapport with new clients to increase satisfaction and loyalty.
Inside Sales Representive
Dell Technologies
Malaysia
09.2017 - 09.2019
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Maintained up-to-date knowledge of all available products.
- Surpassed sales targets by 180%
- Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
Education
Bachelor of Commerce - Marketing
University of Wollongong
08.2015 - 08.2017
Diploma - Business
Inti International College
04.2013 - 05.2015
Skills
Customer portfolio management
Software
Wordpress
Adobe Suite
Hubspot
Interests
Digital marketing
Psychology
Design Thinking
Technology
Timeline
Relationship Manager
Linc Financial Pte Ltd
01.2021 - Current
Personal Banker
United Overseas Bank Limited
11.2019 - 11.2020
Inside Sales Representive
Dell Technologies
09.2017 - 09.2019
Bachelor of Commerce - Marketing
University of Wollongong
08.2015 - 08.2017
Diploma - Business
Inti International College
04.2013 - 05.2015
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