Erin Zelle
Sheboygan,WI
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Waitress
Fayes Pizza
08.2014 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Line Operator
Bemis Manufacturing Company
04.2022 - 10.2022
- Followed best manufacturing practices for operation of production equipment.
- Followed job order for product specifications, dimensions, tolerances and sequence of operations.
- Inspected finished products for quality and adherence to customer specifications.
- Reduced accidents and injuries by observing safety policies and procedures.
Clerk
Glander Prescription Plus
09.2020 - 03.2021
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
06.2019
Skills
- Price Memorization
- Dining Customer Service
- Dish Preparation
- Cash Handling
- Menu Memorization
- Accurate Money Handling
- Check Payment Processing
- Beverage Preparation
- Food Running
- Seating Assignment Preparation
- Table Bussing
- Front of House Display Creation
- Menu Presentation
- Side Work
Timeline
Line Operator - Bemis Manufacturing Company
04.2022 - 10.2022
Clerk - Glander Prescription Plus
09.2020 - 03.2021
Waitress - Fayes Pizza
08.2014 - Current
North High School - High School Diploma,
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