Erin Shea
Business Manager
Volo,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Manager
Skipper Bud's - Marine Max
11.2022 - Current
- Help customers with financing and closing deals, selling warranties and protection products, structuring deals and helping customers
- Working with multiple banks on deals
- Data entry
Business Manager
Munson Marine
03.2018 - 05.2022
- Help customers with financing and closing deals, selling warranties and protection products, structuring deals and helping customers
- Manage the marina for customer seasonal services, slip and storage
- Data entry to complete inventory
- Bank deposits
- Training new hires
- Servicing navigation systems
- Invoicing
Project Manager
Lighthouse Dock & Lift
01.2015 - 03.2018
- Quotes for new jobs
- Working with customers with new and used products and lifts
- Scheduling jobs throughout the season
License and Title Clerk and Sales
Gillespie Ford
01.2013 - 01.2015
- Finalize all deals of new and used vehicle purchases - all paperwork for vehicle purchases come to the clerk to get finalized and all paperwork will get sent to the loan company and state
- Obtain all titles of trade in vehicles or pay off all trade in vehicles with a payoff amount and keep all records of titles fore new and used inventory - all pay offs for trade in vehicles are paid off by the clerk once the new deal is funded
- It is the clerks responsibility to make sure all funding is secured and all deals are complete
- Keep records on all Demo vehicles for employees - the state audits all demo vehicles and the clerk keeps records of every vehicle taken as a demo
- Pay all appropriate taxes to counties or states that apply per customer - Cook County and other states require paying taxes separately verses in the original deal and the clerk is to pay those taxes once a month
- Enroll customers and pay for all warranties the customers purchased at the time they obtained their new vehicles - all warranties are to be paid and the customers enrolled by the clerk
- Dealer trades with local dealerships - vehicles traded between dealers came through the clerk
- Sales consultant in 2013 - I sold vehicles as well before offered the office position.
Office Management/Executive Assistant
D Mechanical HVAC Co
01.2011 - 01.2013
- Answer all calls from customers and vendors
- Print all blue prints and write up all estimates and send out for all bids on products needed for project - every bid had multiple products needed for HVAC and all of those bids would be in place within a half hour of getting the blue prints
- Enter and schedule all payments for Accounts Payables and contact customers for Accounts Receivables - all invoices and scheduled payments to be received were updated every day for the president of the company
- Create and dispatch all employees to current jobs daily - employees had their work orders by 5pm the night before they were scheduled on a job.
Night Time Manager
Direct Counseling, Inc
01.2003 - 01.2010
- Create and keep up-to-date files for all clients - files were updated daily
- Gather information for all clients from Court House daily - arrest information, court dates, etc
- Update all customer databases after each group session - clients were ordered to attend between 4-25 classes and those records were updated multiple times a day
- Type all dictated report for license hearings and status reports for all court cases - the reports were to be typed up within a day, some reports being 30 pages in length
- All reports were completed in a timely manner for the client
- Status letters were done on request for clients going to court only.
Education
Associate's degree -
College of Missouri
2009
undefined
College of Lake County
2007
High school diploma or GED - undefined
McHenry County College
2005
Skills
- A driven and energetic professional with more than 20 years experience working in Office Management
- And Customer Service Knowledgeable in multiple computer programs, including Microsoft Word,
- Excel, PowerPoint and Outlook I am a team player with the willingness to work independently, fast
- Learner with a drive to learn more and a good communicator, seeking a position to effectively utilize
- My current knowledge and experience
- Office and Account Management
- Team Building
- Customer Service
- Sales
- Project Management
- Account Reconciliation
- Human Resources
- Research
Certification
Microsoft Word (10+ years)
Microsoft Outlook (10+ years)
Microsoft Excel (10+ years)
Quickbooks (10+ years)
Dealer Track (5 years)
Bookkeeping (10+ years)
Front Office (10+ years)
Scheduling (10+ years)
Billing (10+ years)
Accounts Payable
Office Management (5 years)
Accounts Receivable
Event Planning
Databases
Payroll
Management (3 years)
Financial Report Writing
Accounting
Computer skills (10+ years)
Project management (3 years)
Microsoft Office (10+ years)
HVAC (2 years)
Management
Business Management
Personal Assistant Experience
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Business Manager
Skipper Bud's - Marine Max
11.2022 - Current
Business Manager
Munson Marine
03.2018 - 05.2022
Project Manager
Lighthouse Dock & Lift
01.2015 - 03.2018
License and Title Clerk and Sales
Gillespie Ford
01.2013 - 01.2015
Office Management/Executive Assistant
D Mechanical HVAC Co
01.2011 - 01.2013
Night Time Manager
Direct Counseling, Inc
01.2003 - 01.2010
Associate's degree -
College of Missouri
undefined
College of Lake County
High school diploma or GED - undefined
McHenry County College
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