R. Eric Griffith

• Detailed communication with engineers regarding train stopping, starting, directional switches or emergencies utilizing hand or flag signals, radio communications and lantern.
• Kept records of contents and destination of each train car as well as cut, switched and supervised loading and unloading of railcars at proper points on routes. Performed air brake and electrical connection coupling.
• Inspections of locomotives, rail cars, tracks, switches, and passing trains per federal regulations for necessary maintenance & condition then updated maintenance and repair records. Special care and consideration for hauling hazardous materials.
• Collaborated with train dispatchers to obtain information regarding train or rail problems, load details, railcar distribution, dangerous goods and safety briefings.

Responsible for overseeing aircraft kitting staff and process. Communicate parts issues, restock requests, attends to internal customers material needs and ensures overall quality and speed of service.

• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Inspected loading operations for improvements in efficiency and safety.
• Monitored and reported on shipping kits, cycle counts, transportation costs and properly filed shipping documents.

Executed plans for business growth that were consistent with corporate vision & strategy increasing annual revenue from $1MM to $1.94MM gross while I built and leveraged community relationships.

• Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
• Managed effective customer service and quality assurance programs to implement positive changes within restaurant by meeting, greeting and encouraging feedback from customers.
• Achieved highest employee retention rate in region. Leading by example promoting safe, positive, and rewarding work environment.
• Controlled purchases and inventory by negotiating prices and contracts with vendors.
• Additional duties: Human Resources including Scheduling and Training; Accounting including AR, AP, GL, and Payroll

Efficiently expedite the shipping of all raw and packaged foods and materials from the Distribution Center to grocery stores in six states.

• Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
• Processed grocery store orders, planned and optimized shipments by cube into loads and tendered freight to third-party and internal carriers. Utilizing industry specific software to maximize loads.
• Delivered substantial cost savings by securing discounts from third-party logistics services providers. Vender communications was key to address shipping errors and packaging damage.
• Organized records of scheduled and completed orders.

Responsibilities are focused around safety and DOT compliance all while staying in line with customer satisfaction and driver retention.

• Worked closely with fleet personnel, customers and DOT to plan oversize load routes, resolve problems, and achieve DOT compliance while meeting transportation and operation goals.
• Focus on reducing shipping time, expediting routes, and maximizing loads for all types of cargo transport including oversized loads.
• Maintained safe work environment and confirmed current compliance with OSHA, DOT and other governmental regulations.
• Kept detailed track of all available field personnel and all in-progress and completed calls in all aspects of freight transportation process.

I am honored to have played such an active role when we accepted the transportation contract for Coca-Cola with a commitment of 12% savings but astonished them with a 25% reduction in warehouse and distribution costs in the first year.

• Coordinated and processed shipping requests for expedited delivery and documented accurately to achieve correct billing and provided proactive customer service for all accounts.
• Maintained excellent working relationships with Coca-Cola and all other customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
• Developed and implemented technical project management tools such as plans, schedules and responsibility.
• Interoffice collaboration to verify accurate account invoicing with the accounting department as well liaised between warehouse personnel and customers to facilitate account and operational needs all while focusing on effective communication & respect.