Microsoft
Eric Chao
Sales Representative
Summary
My name is Eric. I am an experienced sales manager with over 11 years of experience in engineering software, and over 3 years of experience in selling living goods. My recent job is a business manager in Bio industry that involves cell-related consumption, especially in microfluidic bio chip.
I am seeking a full-time position that offers professional knowledge and total solution to customers, and help to increase the yearly revenue.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Business Development Manager
ORIGEM Biotech Inc.
Taichung
09.2021 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Collected data and performed customer needs analysis.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Worked with existing customers to increase purchases of products and services.
- Negotiated, prepared and signed contracts with clients.
- Consulted with product development teams to enhance products based on customer interest data.
Sales Representative
RonJing Enterpise Trading Company
Taichung
01.2018 - 08.2021
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Exceeded goals for new accounts in single sales cycle.
- Increased sales by offering advice on purchases and promoting additional products.
Sales Manager
Coretech system Inc. (Moldex3D)
Taichung
01.2009 - 12.2017
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Researched competitors' activities and products to uncover new trends
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Recruited and hired top-level talent to add value and expertise to sales department.
Sales Representative
Coretech system Inc. (Moldex3D)
Taichung
03.2006 - 12.2008
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Implemented brand marketing and sales campaigns.
- Organized sales paperwork, presented proposals and finalized contracts.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
QA Engineer
Coretech System Inc. (Moldex3D)
HsinChu
04.2003 - 01.2006
- Expanded risk management measures through spot-checking and increased randomization of inspections.
- Supported quality team members during corrective action updates.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Facilitated process improvements to successfully decrease errors.
- Coordinated with quality control staff to complete inspections.
Education
Master of Science - Mechanical Engineering
National Taiwan University of Science & Technology
Taipei 09.1999 - 06.2001
Bachelor of Science - Aerospace Engineering
Tamkang University
Taipei 09.1995 - 06.1999
Skills
Marketing
undefinedAccomplishments
1. Average yearly revenue is increasing by 20%-30%
2. Sell software to reference customers in Optics/Hand tools/
Shoe Makers/Health industry/Bike industry/AutoLamp/
Faucet industry/IC encapsulation/Silicon Molding/
AutoMotive industry/O-ring industry/Composite Industry.
3. Develop and sign distributor contracts (1 in Singapore, and 2 in U.S.)
Affiliations
Name: Eric Chao
Tel:+886-937-848509
Address: 6F.-9, No.369, Chongde 9th Rd., Beitun Dist., Taichung City 40674, Taiwan (R.O.C.)
Email address: choke0937@gmail.com
Additional Information
Thanks for reading my resume. I am an experienced sales manager in engineering software with good skill to find out the pain points of potential customers. With over 3 years of selling living goods, I develop over 10 new channel customers. My recent company is a manufacture that produces cell culture chip and bio chip. I take responsibility to promote the product in Taiwan and oversea distributors. At the same time, I communicate with R&D to modify product that fits customers' need and establish a good relationship with those distributors.
Software
Moldex3D
Salesforce
ERP/CRM
Interests
Running
Cycling
Movie
Timeline
Business Development Manager
ORIGEM Biotech Inc.
09.2021 - Current
Sales Representative
RonJing Enterpise Trading Company
01.2018 - 08.2021
Sales Manager
Coretech system Inc. (Moldex3D)
01.2009 - 12.2017
Sales Representative
Coretech system Inc. (Moldex3D)
03.2006 - 12.2008
QA Engineer
Coretech System Inc. (Moldex3D)
04.2003 - 01.2006
Master of Science - Mechanical Engineering
National Taiwan University of Science & Technology
09.1999 - 06.2001
Bachelor of Science - Aerospace Engineering
Tamkang University
09.1995 - 06.1999
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