Emily Bayes

• Responsible for providing a perfect guest experience in a fine dining ambiance with an enthusiastic, friendly attitude. Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Responsible for training new wait staff to Pappas Restaurant Inc. high standards.
• Trusted with the counting of all server funds at the end of each shift. Verified that all individual credit and gift card charges added up and matched the final report after each shift. Filling out all necessary paperwork and verifying all numbers are not a cent over or under.

• Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
• Planned and prepared for on-location and studio shoots.
• Edited, toned, captioned and uploaded photographs for publication.
• Photographed high-quality images for various print and digital projects.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Adhered to Texas state laws regarding alcoholic beverage services and customer regulations.
• Took customer orders and capitalized on opportunities to sell special beverage and food options.
• Trained several new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Grocery Clerk

• Pleasantly greeted customers and provided prompt and courteous service.
• Performed cash, card and check transactions to complete customer purchases. Operated cash register to record transactions accurately and efficiently.

Florist

• Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.

Baker

• Decorated baked goods and designed visually appealing displays of finished products.
• Maintained clean, organized kitchen to maximize efficiency and food safety.