Elizabeth Devereux
Aurora,Colorado
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Bartender
Bonefish Grill Restaurants
04.2019 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Mortgage Loan Officer
Mortgage Navigators
03.2019 - 05.2022
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
Mortgage Loan Officer
AnnieMac
01.2017 - 03.2019
- Explained very technical financial information to applicants in easy to understand language.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Education
Accounting And Business Management
University of Northern Colorado
Greeley, CO09.1980
Skills
- Liquor, Beer and Wine Knowledge
- Engaging Customers
- Wine Knowledge
- Food Sales and Promotion
- Waiting Tables
- Mathematical Reasoning
- Drink Consistency
- Mixed Drinks Preparations
- Liquor Law Compliance
- Custom Drink Preparation
- Age Identification and Compliance
- Responsible Alcohol Service
- Cash Handling and Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Bartender
Bonefish Grill Restaurants
04.2019 - Current
Mortgage Loan Officer
Mortgage Navigators
03.2019 - 05.2022
Mortgage Loan Officer
AnnieMac
01.2017 - 03.2019
Accounting And Business Management
University of Northern Colorado
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