Network Engineer with 9 years of experience in Network escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platform and high uptime Data Center environments.
Managed the design, installation, and management of organization-wide local area network, wide area network.
Optimize network performance and reliability by maintaining hardware and software, analyzing technical issues, and ensuring availability to system users.
Implement effective security measures to protect data, software, and hardware.
Deliver Tier 1 network ticketing support to resolve the issues.
Execute the maintenance window changes for multiple locations, performing troubleshooting of routing and switching issues.
Applied routing changes including BGP, OSPF which improved network/system performance.
Monitoring computer systems to improve network performance for all systems
Configured Cisco Meraki MX, MS (225 , 425 ) devices on Dashboard
Configured L3 switch Cisco 3850, 3650 , router Cisco 2911 , wireless access point 2602I, 2602E,2702 and wireless controllers 5520,5508
Configured VLAN, VTP, NAT and DHCP Scope on Core switch.
Resolve all IP network issues to minimize downtime while maintaining client SLA up-time.
Resolved various wireless connectivity issues including fixing VLAN mappings, replacing AP's.
Maintain Configuration, network Documentation ( VISIO's ), including each account's network matrix, backup configurations and network diagrams.
Configured and upgraded IOS to stack switches.
Overview
9
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
PRO IT INC
New York, NY
Network Engineer
07.2023 - Current
Job overview
Deployed and managed SolarWinds Network Performance Monitor (NPM) to monitor and analyze network health, bandwidth utilization, and device performance across a complex multi-site environment.
Conducted regular network assessments and used SolarWinds to identify and resolve network bottlenecks, ensuring optimal performance and minimal downtime.
Implemented SolarWinds NetFlow Traffic Analyzer (NTA) to monitor and analyze network traffic patterns, aiding in capacity planning and troubleshooting.
Provided network support services for devices such as switches, routers, and other hardware.
Monitored network capacity and performance to diagnose and resolve complex network problems.
Build and Maintain Visio documentation database for Network Topology
Managing and configuring cisco switches,routers,Access Points and ASA firewalls.Managing and configuring Palo alto firewalls , Etherwan switches, Powertrunk devices and CAD servers.
Assited with estblashing Network operations center to proactively monitor the network resulted in better SLA and network performace.
Maintained and supported daily , weekly and monthly backups for servers and network configurations
Experience in managing and maintaining Nexus 9k's.
Managing and configured Network protocols( Routing protocols, Hot standby Protocols)
upgraded IOS on various cisco routers and switches.
vulneraability reduction on the network devices.
Innovative Consulting Solutions
Fair Lawn, NJ
Network Engineer
06.2022 - 06.2023
Job overview
Evaluating customer business requirements for the development of network design, determining network hardware, network testing procedures, network deployment schedules and provide design analysis for network implementation.
Developing, configuring, implementing, documenting, and troubleshooting LAN and WAN networks.
Configuration and troubleshooting Switching and Routing issues to maximize network efficiency and security.
Validate network configuration and implementation in a lab environment for redundancy, network convergence, and Quality of service assurance
Upgrading Cisco IOS for ASR series routers and back-up of routers at this process.
IP address auditing.
Establishes networking environment by designing system configuration and directing system installation.
Hands On experience Juniper JUNOS or configuration & troubleshooting of routing protocols: BGP, OSPF, LDP, EIGRP, RIP.
Defines, documents, and enforces system standards.
Maximizing network performance through ongoing monitoring and troubleshooting
Arranging scheduled upgrades
Investigating faults in the network
Updating network equipment to the latest firmware releases
Reporting network status to key stakeholders
Accenture Solutions Private Limited
Bangalore, India
SW/App/Cloud Tech Support Analyst
09.2021 - 04.2022
Job overview
Handling the different customers/Accounts for Verizon Communication.
Integrating, Migrating, Troubleshooting Internet Critical Small/Medium site and working as Lead engineer for complex sites to standardize as per new design.
Configuration and troubleshooting Switching and Routing issue.
New/Replacement of Routers, Switches and Meraki on customer site and configuration as per ROC (Record of change) and assist remotely to field engineer if the issue related to the connectivity.
IOS upgradation of customer router/switches
Create ROC and update customer Network Diagram as per new changes for documentation and handover to NOC team for the future troubleshoot.
Process ESP order to manage customer device to NOC team after implementation and upload all activity related documents on ESP Tool
Involved in designing L2 & L3 VPN services and encryption system and other VPN with IPSEC based services.
Experienced in DHCP DNS, NIS, NFS, SMTP, IMAP, ODBC, FTP, TCP/IP, LAN, WAN, LDAP, HP RDP, security management, and system troubleshooting skills.
Hands On experience Juniper JUNOS or configuration & troubleshooting of routing protocols: MP-BGP, OSPF, LDP, EIGRP, RIP, BGP v4, MPLS.
Configuring Wireless Infrastructure such as Cisco controllers’ model 5508,5520 and Cisco Aironet AP’s.
Enterprise Softlabs
Banglore , India
Network Engineer
10.2019 - 09.2021
Job overview
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Participated in system development life cycle from requirements analysis through system implementation.
Defined enterprise processes and best practices and tailored enterprise processes for applications.
Resolved issues related to operational components for LAN, WAN and voice systems.
Installation and handling of Managed Services Router, Switches, and Meraki solutions.
Installing and Handling Verizon Management Network Equipment. Performed validation and testing of vendor-provided circuits and core network trunks before turn up.
Received a client request for a new installation, migration, or upgrade and designed a solution to meet that request in a timely fashion.
Supported field technicians to troubleshoot networking appliances.
Join discussion/planning calls with customers, project management, and regarding New/upcoming sites, BAU.
Build and Maintain a Visio documentation database for Network Topology
Managed/configure the testing deployment and configuration of WLC system with a good understanding of wireless controllers.
IOS upgradation of customer router/switches
Create ROC and update customer Network Diagram as per new changes for documentation and handover to NOC team for the future troubleshoot
Process ESP order to manage customer device to NOC team after implementation and upload all activity related documents on ESP Tool
Handling the different customers/Accounts for the Verizon Cloud Services.
Back-up of configurations and IOS and re-implementing the same at the time of Migration activity.
Develops and implements test and acceptance criteria for network elements.
Upgrading Cisco IOS for ASR series routers and back-up of routers at this process.
Migrating existing 10Gig links to 50Gig & 100Gig for backend broadband high utilization.
Providing L1 support to TAC, Field engineers, Enterprise Customer.
Executing the project with field engineers by providing technical support by reporting day to day activities to management and meeting the challenges to commissioning the projects with documentations.
Responsible for network performance, network traffic analysis, capacity utilization.
Working closely with vendor team for new implementation of ASR9K series routers.
Developing and maintaining several tools to assist the Network Engineering group in their tasks, including project management tracking.
Troubleshooting hardware, software and IOS issues.
Raising P.E for Planned Event for network change activity
Value Point Systems
Bangalore,India
Network Engineer
02.2016 - 04.2016
Job overview
Monitoring of cluster using ganglia monitoring tool without down time.
Monitoring of GPFS mount point and Infini band drivers loaded properly of 280 compute nodes through Headnode.
Troubleshooting of Linux cluster nodes
Maintaining the consistency of cluster nodes using Ganglia monitoring tool
Adding users in V-Lan
Troubleshooting the connectivity issues
Handling PBS jobs and infini band connectivity.
Troubleshooting parallel file systems and storage (GPFS).
Resolving the node issues through IMM
By using DS Storage Manager tool SAN storage controllers’ status will be monitored
RALS Techosoft Solutions
Hyderabad, India
System Administrator
10.2015 - 03.2016
Job overview
Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Troubleshooting of IP networks and windows domains
Active Directory Services Managing Users
Maintain of network cabling, switches, and isolation
Managing Active directory
Installing operating systems to windows server and workstations
Configuration of user's profiles in server
Troubleshooting of problems related to LAN configurations.
Taking DVR backup and maintain the IP camera's
Giving support to remote users using Cisco WebEx.
Configuring Internet mail service for outgoing SMTP mails.
Creating users, grant permissions.
Managing network printers.
Creating profiles and configuring the group policies.
Installation of software and programming languages
Maintaining the LAN and sharing the Internet through proxy servers.
Best Western Jubilee Ridge
Hyderabad, India
IT Network Engineer
04.2014 - 10.2015
Job overview
Managed, tracked, and coordinated problem resolution and escalation processes.
Troubleshot complex multi-vendor network service provider issues.
Managing and Maintaining the Servers, PC's, Routers and Switches.
Alberta Container Rental and Sales Manager at Pro-Formance Intermodal / PRO-BOXAlberta Container Rental and Sales Manager at Pro-Formance Intermodal / PRO-BOX