Drew Schneider
Life Sciences Operations
Oklahoma City,OK
Summary
Performance-driven A-player with experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Experienced working with executive teams in large corporations and lean startups.
Overview
15
15
years of professional experience
4
4
Executive level experience
Work History
Vice President of Operations
Secure Transfusion Solutions
05.2022 - 01.2023
- Served as Interim COO from May 2022 - August 2022 reporting directly to the CEO
- Oversaw donor center collections and support departments, including IT, Data Services, People Operations, PMO, and Facilities
- Represented operations to the board of directors and key investors
- Oversaw seven director-level team members and 70 indirect reports
- Onboarded and directly reported to the COO in September 2022
- Accountable for improving operating cost economics to increase product availability for customers and prove the profitability model for stakeholders.
- Obtained Biologics License Application (BLA) approval from the FDA, enabling the national distribution and sale of blood components
- Prepared operations team for initial FDA inspection
- Decreased new site opening and ramp timelines by 50%
- Implemented Verne Harnish's Scaling Up operating model across the organization
- Doubled production between Q2 2022 to Q4 2022
- Led team performance to industry-leading KPIs
- Created retention programs for high-valued donors
- Led IT team to bring a custom application in-house
Vice President Business Systems
Secure Transfusion Solutions
05.2019 - 05.2022
- Joined STS as the second employee
- Senior IT operating leader reporting directly to the CEO.
- Advised C-Suite on all matters related to IT infrastructure, business systems, strategic technology investments, and regulatory systems.
- Thought leader and member of a core operating team that made all decisions related to our core business operations at our donor centers.
- Designed and implemented the entire information systems (IS) infrastructure, including a Blood Establishment Computer System (BECS), Salesforce Health Cloud, and an Electronic Quality Management System (eQMS).
- Managed 12 direct reports that supported 130 employees.
- Accountable for building an information systems team, optimizing processes and systems, and creating a new standard for customer experience in the blood industry,
- Laid the framework for an unprecedented nationwide distribution of blood components to make a meaningful impact on the supply chain.
- Sourced and implemented all primary applications and IT infrastructure required to operate a blood center.
- Sourced and managed all suppliers and vendors
- Opened first private blood center using a compensated donor model
- Sourced and implemented middleware solution between Salesforce Health Cloud and FDA-required blood management software that enabled industry-leading insights, intelligence, and marketing to our donor/customer base.
- Designed our first donor center and managed new site construction
Manager of Process and Technology
Grifols Biomat USA
01.2008 - 01.2019
- Reported directly to the Business Unit President and worked as a strategist, project manager, and analyst
- Member of the Senior Leadership Team for the Central Business Unit which consisted of 47 plasma centers representing approximately 2,000 employees
- Led a national project to standardize the labor model and scheduling tools for 250 donor centers affecting 10,000 employees
- Developed executive-level presentation skills
- Received President's Award for Excellence in 2019
- Directed and led a company-wide initiative to shift from a walk-in to an appointment-based model
Project Manager
Grifols Biomat USA
10.2017 - 07.2018
- Reported to Midwest Division General Manager functioning as Chief of Staff. Duties included project management, business analysis, presentation creation, and site-level visits with feedback.
- Worked alongside regional management teams to provide strategic direction for 30 donor centers.
- Sourced and implemented an employee scheduling tool that standardized labor management for 30 donor centers
- Sourced, configured, and implemented an appointment-based donation model that improved customer service, decreased overtime, and improved employee morale
Center Manager
Grifols Biomat USA
09.2015 - 10.2017
- Relocated to help a young donor center struggling to meet production goals
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives
- Checked facility, employee work, and service levels to maintain compliance with company and industry standards
- Managed work and performance of more than 50 employees.
- Devised processes to boost long-term business success and increase profit levels
- Devised and deployed successful marketing strategies, dramatically boosting donor center ranking
- Hosted FDA, CLIA, PPTA, and EMA inspections with no significant findings
Center Manager
Grifols Biomat USA
10.2014 - 09.2015
- Rehabilitated a struggling donor center
- Achieved center production records
- Transformed donor center culture, community reputation, and physical site
- Created brand strategy model later adopted organization-wide
- Hosted FDA, CLIA, PPTA, and EMA inspections with no significant findings
Assistant Manager
Grifols Biomat USA
10.2010 - 10.2014
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offered hands-on assistance to donors, assessing needs and maintaining current knowledge of donor preferences
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Hosted multiple FDA, CLIA, PPTA, and EMA inspections with no significant findings
Operation Supervisor
Grifols Biomat USA
09.2008 - 10.2010
- Served as Interim Center Manager for 9 months
- Managed 30 employees
- Motivated and trained employees to maximize team productivity
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Monitored supply chain and managed logistics functions for donor center
Plasma Processor
Grifols Biomat USA
01.2008 - 09.2008
- Set up, maintained and verified sterility of lab equipment and tools
- Collect blood and plasma samples with focus on accuracy and adherence to aseptic techniques
- Analyzed plasma test results to validate adherence to standards and specifications
- Maintained strict aseptic fields when collecting biological samples
Skills
- P&L Responsibility
- Budget Oversight
- Process Optimization
- Strategic Planning
- Operational Efficiency
- Purchasing and Planning
- Customer Education
- Cost Analysis and Savings
- Performance Optimization Strategies
- OKRs and KPIs
- Business Administration
- Rules and Regulations
Top 5 Clifton Strengths
- Analytical
- Relator
- Restorative
- Arranger
- Responsibility
Education
Chief Technology Officer Program -
Wharton Business School
Philadelphia, PA2023
Associate of Arts -
FAITH BAPTIST BIBLE COLLEGE
Ankeny, IA05.2006
Timeline
Vice President of Operations
Secure Transfusion Solutions
05.2022 - 01.2023
Vice President Business Systems
Secure Transfusion Solutions
05.2019 - 05.2022
Project Manager
Grifols Biomat USA
10.2017 - 07.2018
Center Manager
Grifols Biomat USA
09.2015 - 10.2017
Center Manager
Grifols Biomat USA
10.2014 - 09.2015
Assistant Manager
Grifols Biomat USA
10.2010 - 10.2014
Operation Supervisor
Grifols Biomat USA
09.2008 - 10.2010
Plasma Processor
Grifols Biomat USA
01.2008 - 09.2008
Manager of Process and Technology
Grifols Biomat USA
01.2008 - 01.2019
Chief Technology Officer Program -
Wharton Business School
Associate of Arts -
FAITH BAPTIST BIBLE COLLEGE
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