Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diedra Ferguson

Huntsville,TX

Summary

Friendly Dispensing Optician knowledgeable about glasses and contact lenses. Assists customers in making choices that meet vocational, lifestyle and personal needs. Offering 3 years of experience with proven history of customer satisfaction and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude,and also with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Overview

8
8
years of professional experience

Work History

Optician

Walmart
Huntsville, TX
11.2017 - 08.2020
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.

Cashier

Walmart
Huntsville, TX
07.2012 - 11.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Penn Foster High Scool
925 Oak Street
04.2022

Skills

  • Active Listening
  • Prescription Evaluation
  • Office Cleaning
  • Patient History Documentation
  • Cash Register Operations
  • Communications Strategies
  • Creative Solutions
  • Data Verification
  • Complex Problem-Solving
  • Reading Comprehension

Timeline

Optician

Walmart
11.2017 - 08.2020

Cashier

Walmart
07.2012 - 11.2017

High School Diploma -

Penn Foster High Scool
Diedra Ferguson