Summary
Overview
Work History
Education
Skills
Timeline
Intern
DiAnn Harrison

DiAnn Harrison

Monroe,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service/Administrator position. Ready to help team achieve company goals.

Dedicated Customer Service/Administration professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Customer Service/Administrator with over 10 years of experience in the business world. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Customer Service/Administrator position. Offering excellent communication and good judgment.


Overview

18
18
years of professional experience

Work History

Office Manager

Leitner, Bragg & Griffin, PLLC
Monroe, NC
06.2017 - 11.2022

Maintained computer and physical filing systems.

  • Answer call incoming calls 50 or more each day.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Arranged corporate and office conferences for company employees and guests.

Monroe Aquatic & Fitness Center

Office Assist, Aerobics Instructor & Fitness Room
MONROE, United States
05.2012 - Current

Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.

  • Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Teach 15 to 30 people water aerobics clients each class period
  • AEA , First Aid & CPR Certified

Personal Assistant to CEO

King Realty Advisors
MONROE, United States
08.2015 - 04.2017

Coordinated events, prepared agendas and managed schedule for CEO.

  • Booked travel by coordinating and reserving transportation and lodging.
  • Answered incoming phone calls and emails, and presented urgent requests to CEO for response.
  • Managed wardrobe by setting up dry-cleaning services, laundry and organizing clothing & shoes.
  • Scheduled regular maintenance for employer vehicles and other items such as CEO's home.
  • Organized personal files, closet and home storage.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Assisted with 4 luxury student housing projects

Education

Associate of Arts - Buisness Education

Morningside College
Sioux City, IA

Skills

  • Cash Register Operations
  • Scheduling
  • Database administration
  • Office management
  • Technical Support
  • Administrative support
  • Organizational skills
  • Mail handling
  • Friendly nature
  • Clear oral/written communication
  • Clerical support
  • Workflow planning
  • Sorting and labeling
  • Office administration
  • Excellent multi-tasking ability

Timeline

Office Manager

Leitner, Bragg & Griffin, PLLC
06.2017 - 11.2022

Personal Assistant to CEO

King Realty Advisors
08.2015 - 04.2017

Monroe Aquatic & Fitness Center

Office Assist, Aerobics Instructor & Fitness Room
05.2012 - Current

Associate of Arts - Buisness Education

Morningside College
DiAnn Harrison