Dekeledi Njobo
Beauty Therapist
Cape Town,Province
Summary
Passionate Beauty Therapist with 10 years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during treatment procedures.
Tender Beauty Therapist with 10 years of experience working for Ladydee beauty spa. Exceptional eye for detail and passion for aesthetic and comprehensive care. Offering extensive knowledge of Specialization and personalized client care.
Observant beauty skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Experienced Beauty Therapist offering ample knowledge of skincare and all skin type treatments. Successful at cultivating a welcoming and rejuvenating space for all types of clients and ensuring returning customers. Dedicated to comprehensive plans for holistic care.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Beauty Therapist
Self Employed
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Educated clients on care processes and advised on further care and products.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Recorded notes for future reference about customer preferences and services delivered.
- Designed skin, body and hair care packages for individual clients.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided personalized care packages for Number clients daily from skincare to overall relaxation techniques.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Recommended specific hair and beauty products to meet individual customer needs.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained counter and display areas for cleanliness and organization.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Demonstrated cosmetic application best practices to achieve desired styles.
Hairstylist
Self Employed
Cape Town, Westerncape
01.2008 - Current
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Distributed business cards outside of salon to generate new business.
- Processed payments, entering sales in register for prompt customer service.
- Escorted guests to and from treatment rooms for specialty salon services.
Education
Certficate - Beauty N Skincare
International Academy of Health N Skincare
Capetowm 03.2019 - 12.2020
Skills
Waxing and hair removal techniques
undefinedTimeline
Certficate - Beauty N Skincare
International Academy of Health N Skincare
03.2019 - 12.2020
Hairstylist
Self Employed
01.2008 - Current
Beauty Therapist
Self Employed
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