Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Dependable Concessions Cashier with proven track record of success in handling cash and card transactions and providing excellent customer service. Personable and efficient in delivering general food service for dining and take-out experience. Committed to driving sales and increasing customer satisfaction.
Hi, I’m
Deja Bailey
Victorville,Ca
Summary
Overview
1
year of professional experience
Work History
AmazonOntario, CA
Warehouse Fulfillment Picker
10.2022 - 02.2023
Job overview
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Followed orders precisely for correct items, sizes and quantities.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed timely and effective replacement of damaged or missing products.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Pre-assembled containers to be easily selected by packing associates.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Followed procedures at all times for personal and team safety.
- Learned and adapted quickly to new technology and software applications
Holiday Skate CenterVictorville, CA
Snack Bar Attendant
04.2022 - 07.2022
Job overview
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Monitored inventory and notified management of deficiencies or shortages.
- Communicated stand offerings and answered guest questions regarding orders.
- Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized
InstacartVictorville, CA
Instacart Shopper
12.2020 - 05.2021
Job overview
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Noted customer special requests, preferences and favorite products to enhance service and build brand loyalty.
- Loaded and unloaded orders at customer's homes or locations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Silverado High SchoolVictorville, CA
High School Diploma
05.2021
University Overview
- Extracurricular Activities: Photography, Art, Buissness math
- coding class Member
Skills
- Issue Reporting
- Motivated Team Player
- Product Location Skills
- Active Listening
- Portion Standards
- Issuing Receipts
- Maintaining Clean Work Areas
- Money Handling
- Safe Food Handling
- Interactive Communication Skills
- Stocking and Replenishing
- Dependable and Cooperative
Cosmetology School
Cosmetology School
I enjoy doing hair in my free time in which I am enrolled in a cosmetology school right now, it is called 'Signature barbering' I plan to learn new skills and come out more advanced and one day open my own shop after I complete all my sessions and get my certificate. I am available anytime except Thursdays which is the day I goto school each week.
Timeline
Warehouse Fulfillment Picker
Amazon
10.2022 - 02.2023
Snack Bar Attendant
Holiday Skate Center
04.2022 - 07.2022
Instacart Shopper
Instacart
12.2020 - 05.2021
Silverado High School
High School Diploma
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