Debbie Tizzoni
Management
Nowra,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Wedding Attendant
Jaspers Berry
05.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Restaurant Supervisor
Tuscany Italian Restaurant
09.2022 - 01.2023
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs.
Owner/Operator
McDonald's
03.2010 - 10.2015
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Assessed income and expenses and adapted plans to improve profit levels.
Waitress Supervisor
Tuscany Italian restaurant
Nowra, NSW
08.2022 - 01.2023
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
Rooty Hill High School
Rooty Hill, NSW12.1979
Skills
Management experience
Waitressing experience
Business owner
Retail experience
Accomplishments
- Supervised team of 120 staff members.
Affiliations
McDonalds Australia
Timeline
Restaurant Supervisor
Tuscany Italian Restaurant
09.2022 - 01.2023
Waitress Supervisor
Tuscany Italian restaurant
08.2022 - 01.2023
Wedding Attendant
Jaspers Berry
05.2022 - Current
Owner/Operator
McDonald's
03.2010 - 10.2015
High School Diploma -
Rooty Hill High School
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