Dawn Montgomery
Teacher
Missouri City,TX
Summary
Reliable employee seeking customer service position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work History
Owner/Operator
The Josephine School
Missouri City, United States
05.2020 - Current
- Managed day-to-day business operations.
- Maintained accurate accounting of tuition and operating reports.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices and systems to reduce turnaround time.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Stayed current on codes and guidelines to maintain compliant program operations in Texas.
- Hired and mentored well-qualified job applicants for teaching and support staff roles to boost program success.
- Modernized instructional plans and educational approaches to enhance student learning.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
- Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Reviewed curriculum to evaluate success and recommend and implement changes.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Monitored students' progress and provided students and teachers with assistance in resolving problems.
Program Coordinator
Light Christian Academy/New Light Church
Missouri City, TX
04.1998 - 03.2020
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Gathered and organized printed materials required for program participation.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- Tracked department course registrations and class lists via Procare software.
- Supervised 12 professional and administrative personnel.
- Reserved classrooms and meeting rooms across campus for program activities and managed room list.
- Entered data in Procare system and handled database maintenance.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Led onboarding activities for 70 student employees to equip staff in daily responsibilities.
- Provided ongoing direction and leadership for program operations.
Education
Early Childhood Education
Houston Community College
Houston, TX 08.2020 - Current
Early Childhood Education
Houston Childcare Counsel
Houston, TX 01.2000 - 02.2001
Pharmacy (Pre-Pharmacy)
Texas Southern University
Houston, TX 08.1989 - 05.1991
High School Diploma -
Evan E. Worthing High School
Houston, TX 08.1985 - 05.1989
Skills
Strategic planning
undefinedTimeline
Early Childhood Education
Houston Community College
08.2020 - Current
Owner/Operator
The Josephine School
05.2020 - Current
Early Childhood Education
Houston Childcare Counsel
01.2000 - 02.2001
Program Coordinator
Light Christian Academy/New Light Church
04.1998 - 03.2020
Pharmacy (Pre-Pharmacy)
Texas Southern University
08.1989 - 05.1991
High School Diploma -
Evan E. Worthing High School
08.1985 - 05.1989
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