Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Manager

Davion Allen

Hattiesburg,MS

Summary

Reliable Oil Technician with reputation for efficiency and accuracy when handling high volumes of technical, highly-specialized work. Organized and proficient in using wide range of automotive tools safely and efficiently. Well-versed on varying types of oil and lubricant and specific applications.

Overview

9
9
years of professional experience

Work History

Oil Change Technician

Walt Massey Automotive
Hattiesburg, Colombia
01.2022 - Current
  • Greets customers and answers questions about oil changes and other services.
  • Keeps shop areas neat, clean and free of safety hazards.
  • Recommends automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Changes oil and filters in customer vehicles and safely disposes of used oil in approved receptacles.
  • Engages in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Works alone or in team-based systems to complete up to 50 oil changes each day.
  • Applies lubricants to moving parts of vehicle engines to prevent premature engine wear.
  • Conducts safety checks for leaks to repair damage on undercarriage of vehicles.
  • Mounts and balances tires to promote even wear and decrease on-the-road safety hazards.
  • Installs wiper blades and headlamps and confirmer's items' functionality to promote safe vehicle operation.

Sales Associate

AutoZone
Hattiesburg, MS
10.2021 - 01.2022
  • Managed over 50 costumer accounts per day increasing sales by %10.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed product returns and assisted customers with other selections.

Delivery Experience Specialist

O’Reilly‘s
Natchez, MS
09.2020 - 02.2021
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Completed and submitted logs and paperwork every day to maintain records.
  • Delivered, set up and installed equipment in customer homes.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations
  • Communicated customer complaints, requests and feedback to company management for swift resolution
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods

Box Truck Driver

Nebraska Furniture Mart Inc
Plano, TX
01.2020 - 09.2020
  • Delivered packages to customer doorsteps and business offices.
  • Delivered, set up and installed equipment in customer homes.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Fostered positive working relationships with regular customers.
  • Disposed of waste, shipping materials and hazardous items in compliance with company and governmental regulations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Evaluated products for damage prior to drop-off and documented reasons for returns.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Adhered to safe lifting techniques to avoid injuries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Merchandise Stock Associate

Cash Saver
Natchez, MS
01.2015 - 01.2020
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Greeted customers and directed to requested products.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Stocked shelves to match planogram images and instructions.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Received new stock and input values into computer system.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Managed timely and effective replacement of damaged or missing products.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Armed Security Guard

SECURITY GUARD, FSA Enterprise
Natchez, MS
09.2016 - 01.2019
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Logged vehicles entering and leaving premises.
  • Restrained and searched suspects and followed bomb threat procedures.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Inspected packages, bags and deliveries entering facility to minimize risk to personnel.

Education

Associate of Science - Criminal Justice

Lincoln Community College
Copiah Lincoln Community College
05.2017

Skills

  • Building Customer Trust and Loyalty
  • Engine Tuning and Analysis
  • Wheel Alignment
  • Create Problem Solving
  • Excellent Attention to Detail
  • Hardworking and Dedicated
  • De-escalation Techniques
  • Safety Policies and Procedures
  • Documentation and Recordkeeping
  • Team Player
  • Basic Mathematics
  • Clean Driving Record
  • Time Management
  • Verbal and Written Communication
  • Patient and Empathetic

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Oil Change Technician

Walt Massey Automotive
01.2022 - Current

Sales Associate

AutoZone
10.2021 - 01.2022

Delivery Experience Specialist

O’Reilly‘s
09.2020 - 02.2021

Box Truck Driver

Nebraska Furniture Mart Inc
01.2020 - 09.2020

Armed Security Guard

SECURITY GUARD, FSA Enterprise
09.2016 - 01.2019

Merchandise Stock Associate

Cash Saver
01.2015 - 01.2020

Associate of Science - Criminal Justice

Lincoln Community College

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