David Taylor

Executive Office Administrator

Lewisville Electric, Inc.

Leisville, NC

04.1992 - 06.2022

Improved office operations by automating client correspondence, record tracking and data communications.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Maintained electronic and paper filing systems for easy retrieval of information.
Reconciled account files and produced monthly reports.
Edited documents to improve accuracy of language, flow, and readability.
Monitored front areas so that questions could be promptly addressed.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Organized, facilitated and participated in community service efforts.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Interacted with customers by phone, email, or in-person to provide information.
Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Completed weekly payroll for 25 employees.
Solely prepared and processed payroll to facilitate prompt staff payments.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.