Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
17
years of professional experience
Work History
Consultant
Self-employed
Missoula, United States
01.2017 - Current
Established political campaigns with messaging and strategies.
Worked with small business owners to evaluate expansion planning.
State Legislator
State Of Montana
Helena, MT
01.2013 - 12.2017
Worked as elected policy creator passing new Legislation.
Established new legislation concerning School Bus safety and DUI Laws.
Created bipartisan support for other legislation.
Demonstrated respect, friendliness and willingness to help wherever needed
Substitute Teacher, K-12
Missoula Public School District
Missoula, MT
09.2010 - 06.2011
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
ASE Certified Technician
TireRama
Missoula, MT
05.2004 - 09.2010
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Managed and scheduled work repair times, communicated with clients on options and resolutions to their needs.
Increased yearly profits in shop by 25%.
Education
Master of Science - Public Administration
The University of Montana
Missoula, MT
03.2013
Bachelor of Science - Business Administration And Management
The University of Montana
Missoula, MT
03.1991
Skills
Strategic planning
Processes and procedures
Project Management
Team Leadership & Development
Timeline
Consultant
Self-employed
01.2017 - Current
State Legislator
State Of Montana
01.2013 - 12.2017
Substitute Teacher, K-12
Missoula Public School District
09.2010 - 06.2011
ASE Certified Technician
TireRama
05.2004 - 09.2010
Master of Science - Public Administration
The University of Montana
Bachelor of Science - Business Administration And Management
The University of Montana
Similar Profiles
Nimmy ThereseNimmy Therese
AutoCAD Drafter at Self-employedAutoCAD Drafter at Self-employed