Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Quote
Timeline
Generic
Dalton Sandberg

Dalton Sandberg

Customer Service
Eagle Mountain,UT

Summary

Meticulous Webmaster with a superior understanding of modern coding languages and digital design. Adept at marketing and media creation with a talent for multitasking and working quickly. Extensive success at troubleshooting website functionality and critical problem solving.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Website Manager

Google
American Fork, UT
07.2019 - Current
  • Collected and responded to user feedback through iterative improvements to site structure and content.
  • Created consistent structural input format to maintain site continuity by authoring and implementing best-practices for designers and content providers.
  • Completed analysis and design phases of systems development life cycle (SDLC).
  • Configured and purchased domains for websites.
  • Backed up or modified applications and related data to provide for disaster recovery.

Customer Service Representative

CTA
Springfield, MO
07.2020 - 01.2023
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed over 100 customer calls per day

Wholesaler

Blueprint Title
Spanish Fork, UT
08.2018 - 12.2020
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
  • Used consultative sales approach to understand and meet customer needs.
  • Researched potential clients and markets to prepare for appointments.
  • Managed over 50 customer calls per day

Car Sales Associate

Rich Auto
Payson, UT
11.2016 - 06.2017
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Responded to customer enquiries via telephone and email.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Completed registration paperwork and sales documentation.

Education

Online schooling and webinars, Utah — Office - Web Management

Flipping Mastery
Spanish Fork, UT
10.2014 - 07.2016

Associate of Science - Computer Tech

Job Crops
Clearfield, UT
05.2014 - 05.2016

High School Diploma -

Spanish Fork High School
Spanish Fork, UT
02.2012 - 05.2014

Skills

Systems Development Lifecycle

undefined

Interests

Computer Building

Website design

Automotive Welding

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Customer Service Representative

CTA
07.2020 - 01.2023

Website Manager

Google
07.2019 - Current

Wholesaler

Blueprint Title
08.2018 - 12.2020

Car Sales Associate

Rich Auto
11.2016 - 06.2017

Online schooling and webinars, Utah — Office - Web Management

Flipping Mastery
10.2014 - 07.2016

Associate of Science - Computer Tech

Job Crops
05.2014 - 05.2016

High School Diploma -

Spanish Fork High School
02.2012 - 05.2014

Similar Profiles

CREATE PROFILE
Dalton SandbergCustomer Service