Energetic professional managing work load with minimal oversight. Communicative individual and skilled in conflict reduction and conflict solving. More than 10 years of experience in customer service and customer satisfaction. Proactive with expertise delivering support services and resolving customer complaints. Demonstrated competencies in multi tasking.
o maintaining cases,
o taking application
o processing application
o complete reviews in person or over the phone
o Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
o Organizes work by reading and routing correspondence
o Maintains department schedule
o Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
o Maintains customer confidence and protects operations by keeping information confidential.
o Maintains office supplies inventory
o Secures information
o Contributes to team effort by accomplishing related results as needed.