Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Timeline
SoftwareDeveloper
Daevon Cross

Daevon Cross

General Technician
Dumfries,VA

Summary

Reputable young individual with the power and motive to achieve the highest goals in sight. Always in search of something new to understand and research in depth. While also possessing the ability to assist and teach others newfound information as well, while never closing out others thoughts and opinions. There are so many new, changing ideas happening in the world, there is always room for new information to be learnt. With the drive I feel like there is a open road ahead of me and I am willing to put the energy forth to achieve nothing less than the best.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
4
4
Languages

Work History

General Automotive Technician

Hendrick Automotive Group
Woodbridge, VA
11.2021 - Current
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Listened closely to customers concerns, returning their vehicle in better quality than when received.
  • Do a basis of 10 cars continuously throughout the day in all variations of weather condition.
  • Ensure each vehicle under my name is carried out with the customers interest and likeness in mind.
  • Pace different types of jobs with organization to ensure customer satisfaction.
  • Return customer recommendation within 15 minutes of receiving said vehicle

Warehouse Package Handler

United Parcel Service, UPS
Springfield, VA
06.2018 - 10.2021
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Checked products for damage or other issues before packing into boxes.
  • Personally scan and organize over 200 packages every day.

Education

High School Diploma -

Northern Virginia Community College
Woodbridge, VA
09.2018 - 06.2019

High School Diploma -

Marymount University
Arlington, VA
09.2017 - 06.2018

High School Diploma -

Forest Park High School
Woodbridge, VA
09.2014 - 06.2018

Skills

Programming

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Additional Information

CompTIA IT Fundamentals, CompTIA Network+ certified with expired A+, and security+ certifications that are in the renewal process as well as AWS Certified Cloud Practitioner Certification. All four years of high school were focused in IT with all classes being CISCO sponsored. Included internal and external technological fixes. Javascript, CSS, Python, HTML, and other languages used, studied and learned as well. Fundraisers were also ran to give technology devices to schools and individuals who may have not had or had outdated technology. Frequent component tear-down and rebuilds in order to find solutions to problems or just to upgrade certain components within systems.

Software

HTML

Linux

Certification

CME - Certified Maintenance Employee

Timeline

Tire Patch Ceritified

05-2022

CME - Certified Maintenance Employee

01-2022

General Automotive Technician

Hendrick Automotive Group
11.2021 - Current

High School Diploma -

Northern Virginia Community College
09.2018 - 06.2019

Warehouse Package Handler

United Parcel Service, UPS
06.2018 - 10.2021

CompTIA Fundamentals

06-2018

CompTIA A+

06-2018

CompTIA Network +

06-2018

CompTIA Security+

06-2018

CompTIA Cloud+

06-2018

High School Diploma -

Marymount University
09.2017 - 06.2018

High School Diploma -

Forest Park High School
09.2014 - 06.2018
Daevon CrossGeneral Technician