Crystal Rios
Clovis,CA
Summary
Proficient Hospitality and Executive Assistant with over 5 years of office and customer service experience, specializing in anticipating the needs of others through problem solving, planning, travel and creative assistance. Serving others is my number one priority and is my daily motivation. My career as a Executive Assistant provides me with daily satisfaction in making the lives of others easier. Bringing forth exceptional customer service skills with an ability to communicate effectively between all departments and teams. Tech-savvy professional with the flexibility to work in both fast and slow-paced environments. Organized, detail oriented and a positive can do attitude.
Overview
5
5
years of professional experience
Work History
Executive Assistant
California Builder Services
07.2021 - 07.2022
- Created a welcoming and cheerful environment for all incoming guests
- Responded to emails, voicemails and phone calls to facilitate communication and initiated actions to respond or direct messages for team members.
- Coordinated travel plans and flight plans for CEO of company and colleagues.
- Created all new hire packets and general HR documents for employees and directing them to the appropriate person for HR related questions.
- Created content and managed all Social Media platforms to keep company engaged with its followers.
- Handled catering, agendas and travel arrangements for meetings and event planning for president and executive team.
- Implemented new organizing systems within the office to increase productivity and manage supply costs.
- Planned and organized all company events and end of year parties
Corporate Flight Attendant
Contract
Fresno
11.2019 - 07.2021
- Providing world-class service in both safety and service with a focus on personalized customer service for CEO's and the everyday private jet traveler
- Creating unique personalized catering menus for both guests and flight crew
- Managing catering and provisioning for corporate flights and providing necessary payment
- Oversaw inventory and travel logistics for flight crew and passengers, including air travel, private car service and rental cars.
Executive Assistant
Dutch Bros
Fresno
07.2019 - 09.2020
- Assisted the CEO's of Dutch Bros with both business and personal duties, such as scheduling appointments, arranging monthly maintenance and meetings and organization
- Ability take the direct stress of the CEO for daily functions and provide a stress free environment while creating a safe and luxurious work atmosphere
- Maintained a continuous rapport with CEO, office team, contractors and clients.
Office Assistant
Perio & Implant Center
03.2018 - 11.2018
- Provided exceptional client services to ensure capturing all potential new clients and retaining existing clients.
- Excellent verbal and written communication skills to assist with patients, the office and within the marketing team.
- Event coordinator for team meetings, luncheons, training's, and assisted with marketing social practices for the office.
- Excellent computer skills, graphic design and marketing skills.
- 5 Star Certified with telephone techniques with the scheduling institute.
- Assisted in marketing and administrative tasks for the business such as fliers, posters, social media and creating treatment slideshows for both the patients and staff.
Education
Medical Assistant Certification - Medical
Unitek College
San Jose, CA2018
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA2011
Skills
- Ability to read and write reports, documents and applicable correspondences
- Ability to work under pressure and problem solve while maintaining a calm and friendly demeanor
- Abilities to uphold sensitive and extreme confidentiality matters
- Great leadership, public speaking and communication skills
- Strong knowledge in international and domestic travel logistics and planning
- Advanced in Microsoft Office, Excel, Powerpoint, Outlook, Word, Apple and Social Media Platforms
- Effective time management and organizational skills
- Fast learner and adaptable to changing environments
- WPM 70
Websites
Hobbies
In my spare time, I love to bake Cakes for all types of events from birthdays to wedding cakes. It is my creative outlet and lets me provide an experience for everyone to enjoy.
Timeline
Executive Assistant
California Builder Services
07.2021 - 07.2022
Corporate Flight Attendant
Contract
11.2019 - 07.2021
Executive Assistant
Dutch Bros
07.2019 - 09.2020
Office Assistant
Perio & Implant Center
03.2018 - 11.2018
Medical Assistant Certification - Medical
Unitek College
High School Diploma -
Oak Ridge High School
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