Crystal Davis-Burdette
Medical Assistant
Houston,TX
Summary
Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Motivated Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Diligent in completing continued education credits yearly.
Overview
7
7
years of professional experience
Work History
Medical Assistant Geriatric
Dean Services/ Baylor College Of Medicine
Houston, TX
09.2021 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Giving flu shots while traveling to different sites.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Tested and recorded blood glucose levels.
Medical Assistant
Altus Houston Hospital
Houston, TX
05.2021 - 10.2021
- Provide variety of routine tasks and direct patient care to support patients and clinical teams
- Answer call lights and unit phone to assist with questions and concerns from patients and family members
- Vitals signs
- Communicate, monitor and document pertinent patient information
- Assist with admission, transfers, transporting, lifting, and discharge of patients
- Make rounds and respond promptly to patients, families, and clinical team requests
- Work effectively and collaboratively in diverse and multi-cultural environment
- Assist in organization, cleaning, and safety of units and patient rooms
- Medical Billing (ICD-10), submitting charges for medication and hospital stay
- Drawing blood
- Tested and recorded blood glucose levels.
Medical Assistant
Houston Methodist Temp Agency
Houston, TX
01.2021 - 04.2021
- Maintain sterile environments
- Administrate Covid-19 vaccine, Intramuscular injection
- Room patient, Take vitals and patient history, Assist in office procedures
- Have excellent customer service skills
- Multi-task in a fast paced environment
- EPIC knowledgeable
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Prepared initial patient charts for admission
Medical Assistant Extern
Texas Family Geriatric Clinic
Houston, TX
10.2020 - 10.2020
- Obtaining and recording patient medical histories, vitals, test results and other information for medical records while maintaining strict confidentiality
- EMR Epic
- Coordinating daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance
- Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care
- Delivering compassionate support, attention, and assistance to patients and families.
Administration Assistant / Certified Hemodialysis Technician
DaVita Dialysis
01.2019 - 05.2021
- Overseeing employees and patients to ensure clinic is running properly
- Organizing and scheduling meetings and appointments
- Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting order for supplies
- Updating teammate file and doing Patients audits
- Carry out administrative duties such as filing, typing, coping, binding, scanning
- Measuring, calculating and adjusting blood flow and fluid removal rates, working with 4 patients at time for 12-14 hours
- Working directly under charge nurse giving updates on patients
- Obtain Hemostasis and apply appropriate dressings
- Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification
- Responsible for calculating and entry of individual patients' dialysis machine programming for
- Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed
- Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
- Ran successful practice with robust patient load and high satisfaction scores due to quality of care.
Customer Service Specialist
Blinds.com
01.2016 - 01.2019
- Resolving complicated issues
- Finding solution for technical problems for customers asking clear and specific questions
- Being professionally and patiently when addressing negative customer feedback
- Address and resolve customer products complaints empathetically and professionally
- Accurately documented, researched and resolved customer service issues
- Worked on 3 monitors at A time daily
- Take over day to day operations as Manager on Duty (Mod) when needed.
Education
Associate of Applied Science - Psychology
Houston Community College
Houston, TX05.2024
Diploma - Medical Assisting
Altierus Career College
Houston, TX12.2020
GED -
Milwaukee Area Technical College
Milwaukee, WI10.2012
Skills
- Highly analytical thinker with demonstrated talent for identifying, analyzing, improving, and
- Streamlining complex work processes
- Exceptional listener and communicator who effectively conveys information verbally and in writing
- Computer-literate with extensive software proficiency: Microsoft Office, multiple web browsers, and
- More
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle
- Fundamental knowledge of ICD-9 and CPT codes and procedures
- Treatment Room Preparation
- Social Perceptiveness
- Operating EKG Equipment
- Multi-Line Telephone System Operation
- Patient Relations
Accomplishments
- HIPAA
- OSHA
- Certified Medical Assistant
- BLS Certification
- CPR Certification
- CCHT
Timeline
Medical Assistant Geriatric
Dean Services/ Baylor College Of Medicine
09.2021 - Current
Medical Assistant
Altus Houston Hospital
05.2021 - 10.2021
Medical Assistant
Houston Methodist Temp Agency
01.2021 - 04.2021
Medical Assistant Extern
Texas Family Geriatric Clinic
10.2020 - 10.2020
Administration Assistant / Certified Hemodialysis Technician
DaVita Dialysis
01.2019 - 05.2021
Customer Service Specialist
Blinds.com
01.2016 - 01.2019
Associate of Applied Science - Psychology
Houston Community College
Diploma - Medical Assisting
Altierus Career College
GED -
Milwaukee Area Technical College
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