Craig Wheeler
Waxahachie,TX
Summary
Engaging professional skilled in introducing students to diverse mediums, developing lesson plans and assessing student progress. Proficient in fostering imaginative environment and making learning fun for all participants.
Overview
27
27
years of professional experience
1
1
Certificate
Work History
Art Teacher /Assistant Baseball Coach
GISD
01.2023 - Current
- Enhanced student creativity by incorporating various art mediums and techniques into lessons.
- Developed students'' artistic skills by providing personalized feedback and guidance on their artwork.
- Collaborated with other teachers to create interdisciplinary projects, connecting art with other subject areas.
- Managed diverse range of learners up to 28 in class, adapting lesson plans to accommodate different abilities and interests.
- Implemented effective classroom management strategies, maintaining discipline while fostering creativity and individuality in student work.
- Have current student going to State Finals in V.A.S.E. Competition from her ceramic coil pot in my ceramics class.
Mortgage Loan Officer
Fay Servicing LLC
06.2022 - 09.2022
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
Mortgage Loan Officer
Mid-America Mortgage
07.2020 - 05.2022
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained friendly and professional customer interactions.
- Closely monitored performance of current portfolio of specialty loans and made changes to achieve performance targets.
- Worked with customers to understand needs and provide precise and professional service.
- Explained different types of loans pertaining to client situations.
Property Preservation Specialist
Altisource
11.2019 - 04.2020
- Ensuring compliance with investor and insurer guidelines.
- Interacted with clients and contractors, via phone, fax and e-mail to place orders and obtain order results timely.
- Ensured properties are secured within 48 hours of order created with the codes and state-defined guidelines.
- QC's billing and invoices before final billing and submitting to the client and confirming conveyance condition.
Property Preservation Specialist
Rushmore Loan Management Services LLC
01.2018 - 08.2019
- Work with assigned company vendors to promptly disposition REO properties while managing all violation and high risk properties to minimize losses.
- Decision making with regards to the loans best course of action to include but not limited to single family loan sales processing, bid review, or re-conveyance in accordance with the investors guidelines.
- Maintain accurate information within the loan servicing system of all contact information.
- Review preservation bids from vendors to determine best course of action for maintenance and repairs pre-sale.
Foreclosure Specialist
Pacific Union Financial
01.2014 - 01.2017
- Work with outside attorneys, investors, contacts and management to minimize losses and legal risks for the Marketing Communications bank.
- Reviews system notes, history, mortgage and foreclosure documentation to complete a loan level regulatory/investor required review prior to foreclosure sale.
- Maintain a portfolio of assigned assets and ensure all related information is complete and accurate.
- Follow State guidelines and determine if loan has passed all criteria before moving forward with referral to attorney.
Senior Lead Operations Specialist
JPMorgan Chase
01.2008 - 01.2014
- Oversees vendor outsourcing company to ensure timely listing of real estate properties and meeting pre-established B.F.A: Advertising Design.
- Monitors receipt of BPOs, appraisals and marketing plans on all properties in portfolio.
- Manages the REO eviction process through alternative approaches to obtain property vacancy, such as relocation assistance in lieu of eviction and assigning vendor expenses and timeline expectations.
Approves or denies repair costs and valuations of property to ensure JPMorgan Chase obtains maximum returns and mitigates losses.
Foreclosure Specialist
Bank of America
01.2005 - 01.2008
- Monitored a portfolio of special loans, including but not limited to litigation issues, damaged properties, the review of HUD 1's and deeds.
- Mitigated loss and legal risk to company and its investors by accurately managing the foreclosure process and submitting docs in timely manner for conveyance to HUD.
- Communicated with borrowers, attorneys and third parties in answering questions related to foreclosure files, including preparation of foreclosure referral letters.
- Initiated and completed foreclosures in a timely and cost- effective manner within investor, insurer and internal guidelines.
Supervisor of Operations
Excel Communications
01.1997 - 01.2004
- Direct quality initiatives by requiring adherence to policies and procedures.
- Record and document results as compared to expected results of Key Performance Indicators and Service Level agreements.
- Identify areas of weakness and opportunity from trends seen in QA analysis and work with Training and senior management to help create training material to improve employee performance in problem area(s).
- Worked on projects such as audits, transfer files, month- end reports and various other report preparation.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Education
Bachelor of Arts - Advertising Design
Stephen F Austin State University
Nacogdoches, TX12.1996
Skills
- Excel, Word, Powerpoint, Outlook
- MSP, LPS, Blacknight
- Conflict Resolution
- Project Management
- Risk Management processes and analysis
- Staff Development
- Team Leadership
- Process Implementation
- Self-motivated
- Design and planning
Certification
NMLS Credentialed #1928274
Licensed in 15 states:
TX, WA, TN, CA, AL, AZ, CO, FL, IN, LA, MI, MN, NC, PA, TN, WI
Texas Teachers of Tomorrow
Enrolled in program and will have my LOE certification letter soon as I am on my final project and have already passed my Art exam.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Art Teacher /Assistant Baseball Coach
GISD
01.2023 - Current
Mortgage Loan Officer
Fay Servicing LLC
06.2022 - 09.2022
Mortgage Loan Officer
Mid-America Mortgage
07.2020 - 05.2022
Property Preservation Specialist
Altisource
11.2019 - 04.2020
Property Preservation Specialist
Rushmore Loan Management Services LLC
01.2018 - 08.2019
Foreclosure Specialist
Pacific Union Financial
01.2014 - 01.2017
Senior Lead Operations Specialist
JPMorgan Chase
01.2008 - 01.2014
Foreclosure Specialist
Bank of America
01.2005 - 01.2008
Supervisor of Operations
Excel Communications
01.1997 - 01.2004
Bachelor of Arts - Advertising Design
Stephen F Austin State University
NMLS Credentialed #1928274
Licensed in 15 states:
TX, WA, TN, CA, AL, AZ, CO, FL, IN, LA, MI, MN, NC, PA, TN, WI
Texas Teachers of Tomorrow
Enrolled in program and will have my LOE certification letter soon as I am on my final project and have already passed my Art exam.
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