Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Hi, I’m
Courtney Sterner
Oak Ridge,NJ
Summary
Overview
6
years of professional experience
Work History
Prior2IPO Consulting/JVP PropertiesSparta, New Jersey
Administrative Assistant
02.2021 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using DoorLoop to facilitate on-time payment.
- Arranged rapid office equipment repair and maintenance with vendors.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Created detailed expense reports and requests for capital expenditures.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Station AthleticsSparta, New Jersey
Human Resources Manager
02.2019 - Current
Job overview
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Liaised between multiple business divisions to improve communications.
- Accurately prepared payroll and tracking data using Google Sheets and Asure Payroll system.
- Created organizational filing systems for records, and correspondence through Google Docs and Google Sheets.
Touro MMAHamburg, New Jersey
Gym Manager
09.2019 - 02.2020
Job overview
- Trained employees on general procedures, gym rules and duties.
- Created and updated fitness programs focused on cardio, strength and conditioning.
- Set and managed employee work schedules for coverage in assigned areas.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Generated leads through sales promotions and word-of-mouth.
- Reviewed stock counts and ordered items to control inventory.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Education
Kings CollegeWilkes Barre, PA
No Degree from Early Childhood Education
University Overview
Jefferson Twp High SchoolOak Ridge, NJ
High School Diploma
06.2006
University Overview
Skills
- Strong Organizational Skills
- Research and Analytical Skills
- Computers and Technology
- Resource Coordination and Allocation
- Supply Inventory Control
- Document and File Management
- Multitasking and Time Management
- Office Equipment Operation
- Document Sorting
- Payroll Administration
- Employee Communications
- Invoice Processing
- Spreadsheet Management
Timeline
Administrative Assistant
Prior2IPO Consulting/JVP Properties
02.2021 - Current
Gym Manager
Touro MMA
09.2019 - 02.2020
Human Resources Manager
Station Athletics
02.2019 - Current
Kings College
No Degree from Early Childhood Education
Jefferson Twp High School
High School Diploma
Social Media Management
Social Media Management
I manage social media platforms for both Prior2IPO Consulting and Station Athletics. This includes sharing content on a daily, weekly, or monthly basis. I highlight members of the gym or companies for Prior2IPO Consulting.
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