Hi, I’m
Courtney Miller
Licensed Insurance Agent
Prairieville,LA
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
21
years of professional experience
Work History
SafeSource Insurance Group
Insurance Agent
01.2022 - Current
Job overview
- Calculated quotes and educated potential clients on insurance options.
- Obtained underwriting approval by completing application for coverage.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Leslie's Pool Supplies, Service & Repair
Senior District Manager
03.2002 - 01.2022
Job overview
- Built positive and productive relationships with store and field leadership.
- Supervised 21 locations across 4 states to enforce high-quality standards of operation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Improved operational standards, personnel moves, and merchandising strategies.
Education
Louisiana State UniversityBaton Rouge
Bachelor of Science from Finance
05.1999
Skills
- Business Planning
- Promotions and Marketing Strategies
- Consultative Selling Techniques
- Lender Relationships
- Operational Efficiency
- Client Needs Analysis
- Email Marketing
- Administrative Support
- Operations Management
- Persuasive Negotiations
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
Five time President's Club Winner
Top performers within Leslie's Pool Supplies received this award/trip based on performance vs budget
Timeline
Insurance Agent
SafeSource Insurance Group
01.2022 - Current
Senior District Manager
Leslie's Pool Supplies, Service & Repair
03.2002 - 01.2022
Louisiana State University
Bachelor of Science from Finance
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