HubSpot
COURTNEY HERLIN
Email Marketer, Copywriter and Content Creator
Houston,TX
It is never too late to be what you might have been.
George Eliot
Summary
Seeking a full-time position as a Social Media Marketing Strategist or Content Creator. Utilizing my background as a formal licensed realtor, memorable interpersonal skill, alluring brand development attributes, and detail oriented. Extremely results-oriented creative design and trustworthy to brand design with quick turnaround. Skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Microsoft suite oriented, adobe creative, and currently in the process of obtaining my google analytics certificate.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Business Development Associate
FundingShield
The Woodlands, TX
02.2022 - 10.2022
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Communicated with local organizations to build networks and develop leads.
- Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment
- Developed knowledge of company products and services to make suggestions according to customer needs.
Escrow Closer
Mortgage Connect / Doma
Spring Branch, TX
07.2020 - 11.2021
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere analyzed, examined and verified ~60 refinances weekly.
- Used information gained during searches to produce and process title commitments and insurance policies.
- Used Microsoft Word and other software tools to create documents and other communications.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Sr Analyst
Amherst Holdings, LLC
Austin, TX
05.2019 - 04.2020
- Worked across multi-functional real estate departments purchasing out-of-state single-family residential homes creating a bulk portfolio for large private equity firm
- Adapted PRISM, project management system, to coordinate and manage all aspects of the transaction from purchase agreements, while closing in multiple states simultaneously (AL, GA, FL, TN)
- Contract to close liaison for agents, brokers, and clients as well as, title companies and partnering vendors
- Top “Acceptance Rate Performer” in Q3 & Q4, with an average of 20-40 homes under contract monthly.
Recruiting Operations Coordinator / Disposition Agent
New Western Acquisitions
Houston, TX
03.2018 - 03.2019
- Assisted Broker to manage the Acquisition Team source/find/sell off-market properties for about 80+ certified investors monthly
- Achieved “New Investor Meeting” goal by meeting with 20+ new investors monthly
- Generated and cultivated new business by making 150 calls daily and attended 2-5 networking events monthly
- Earned “Top Placement Recruiter” out of 25 offices nationwide while managing pipeline of new agent recruits.
Operations Manager and Transaction Coordinator
Engel & Völkers
Houston, TX
04.2017 - 02.2018
- Worked directly with Broker to run all internal operations of the brokerage, while effectively controlled cost and developed operating budgets
- Researched, developed, and implemented variety of procedures and systems including Lead Development, Marketing, Accounting, and Transaction Development, increasing overall cost efficiency and boosting team moral
- Increased overall GCI by 5% within three months through coaching sales team on new lead development systems
- Hired, trained, and onboarded new agents, while maintaining a pipeline using Excel/CRM system.
Business Development Executive
GlobalData, Inc
Manhattan, NY
04.2016 - 03.2017
- Solicited new business for fortune 500 Oil & Gas companies selling a third-party data information resource
- Managed the full sales cycle, built positive relationships with customers and grew account base internationally and domestically
- Served as an integral member of Oil & Gas/Power team that delivered a long sales cycle into a 3-month sale cycle of an increase of 22% volume by introducing a ‘Drip Campaign’ into our sales processes
- Awarded “Highest Grossing Rep of Q4.”
- Top O&G clients I closed included Ryder, Caterpillar, Randstad, Aker Solutions, many more.
Strategy and Development VP Assistant and Marketing Coordinator Entry
IHI E&C
Houston, TX
08.2014 - 02.2016
- Level position
- Reported directly to the SVP of Strategy and Development
- Attended weekly brainstorming sessions with all C-level employees to implement a company wide newsletter sharing upcoming news, events, and company foresight
- Implemented a monthly company newsletter serving as creative director from writing, editing, interviewing, and distributing
- Organized and hosted several events supporting a range of topics from companywide holiday parties, sensitive financial meetings.
Education
SAFE MLO -
Texas Real Estate License, #715814 -
06.2016 - 01.2019
Texas Public Notary, ID # 131497343 - undefined
Bachelor - Business Administration, Economics
Certificate of Completion - Google Analytics
12.2022 - Current
Skills
Client management
undefinedAccomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved multiple email campaigns by introducing ZoomInfo and for obtaining and tracking new clientele and tasks.
- Collaborated with team of 2 in the development of the first ever sales development pipeline to track old, new, and current sales.
- Documented and resolved lack of CRM which led to increased follow ups with clients whom purchased our product within 3-6 months.
- Researched, studied, and accomplished consistent brand awareness, exposure, and engagement through social media sites with the helping of Hootsuite, InDesign, Photoshop, and many more.
Software
SalesForce
DotLoop
BrokerMint
HootSuite
Google Suite
Excel
Powerpoint
Microsoft Word
Google Sheets
Outlook
Constant Contact
SendGrid
Photoshop
Adobe Suite
Acrobat PRO DC (PDF)
InDesign
Certification
Google Analytics Training - [2023]
Interests
Fitness & Health
Education
Travel
Family
Friendships
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Houston Notary
03-2023
Google Analytics - Certificate of Completion, Google Analytics
12.2022 - Current
Google Analytics Training - [2023]
12-2022
Project Management Professional / PMP [MAY 2023]
12-2022
Business Development Associate - FundingShield
02.2022 - 10.2022
TREC
01-2021
Escrow Closer - Mortgage Connect / Doma
07.2020 - 11.2021
Sr Analyst - Amherst Holdings, LLC
05.2019 - 04.2020
Recruiting Operations Coordinator / Disposition Agent - New Western Acquisitions
03.2018 - 03.2019
Operations Manager and Transaction Coordinator - Engel & Völkers
04.2017 - 02.2018
Champions Real Estate School - Texas Real Estate License, #715814,
06.2016 - 01.2019
Business Development Executive - GlobalData, Inc
04.2016 - 03.2017
Strategy and Development VP Assistant and Marketing Coordinator Entry - IHI E&C
08.2014 - 02.2016
NMLS - SAFE MLO,
- Texas Public Notary, ID # 131497343,
- Bachelor, Business Administration, Economics
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