Detail-oriented administrative professional and Florida Notary offering excellent documentation, communication and organizational skills. Proven ethics and dedication to legally-sound operations. Focused on being an impartial witness to all types of transactions on behalf of businesses, agencies and private citizens. Vigilant about spotting fraud, coercion and other deceptions in transactions.
Overview
5
5
Certificates
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Notary Public
NotarizeIt Services L.L.C
Crestview, FL
02.2021 - Current
Administered oath to document signers to obtain affirmation of truth.
Updated journal with names and dates for permanent record.
Looked for signs of fraud or coercion and refused notarization.
Organized, reviewed and filed paperwork for secure recordkeeping.
Greeted every client with personable approach and provided knowledgeable service.
Verified paperwork accuracy and checked for completion prior to processing.
Checked documents and identifying credentials for all parties.
Generated reports, uploaded documents into digital storage and prepared client case affidavits.
Met with clients at their preferred location to witness signings.
Generated reports, uploaded documents into digital storage and prepared client case affidavits.
Produced detailed reports using Snapdocs, SigningOrders
Certified Nursing Assistant
Comfort Keepers
Niceville, FL
02.2021 - Current
Traveled to clients' homes to provide healthcare services and promote continuity of care.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Developed rapport to create safe and trusting environment for care.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Delivered compassionate care to improve and enhance patient lives.
Provided transportation and appointments management.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Maintained clean, safe and well-organized patient environment.
Monitored progress and documented patient health status changes to keep care team updated.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Worked in a assisted living and memory care facility.
Helped residents with activities of daily life (ADL): grooming, dressing, feeding, ROM exercises, walking, exercising and bathing.
Documented all care.
Handled minor wound care.
Performed post-mortem care, if needed.
Delivered residents' medication.
Communicated resident's condition to the nurse on call.
12 hour Over - Night shifts with only 2 Aides under me.
Documented observations and baseline measurements in medical records.
Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Administered prescribed drugs to high-volume patient caseload.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Increased medication knowledge and medical terminology prowess through consistent research and continuing education.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Delivery Driver
Postmates
Crestview, FL
07.2019 - 01.2021
Delivered products in a timely and courteous manner.
Maintained ongoing communication.
Maintained receipts and income from deliveries.
Obtained package signatures.
Completed rush deliveries on tight timetables to satisfy customer needs.
Accurately recorded delivery, payment and route information using handheld devices.
Delivered packages to customer doorsteps and business offices.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Certified Nursing Assistant
Superior Residences of Niceville
Niceville, FL
10.2018 - 09.2019
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Certified Nursing Assistant
Superior Residences Of Niceville
Niceville, FL
06.2018 - 09.2018
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Certified Nursing Assistant
Shoal Creek Rehab Center
Crestview, FL
08.2016 - 10.2017
Demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served.
Assist in development of resident treatment plans.
Provide direct care in accordance with treatment plans, as directed.
Demonstrate understanding of and utilize proper infection control practices/policies.
Accompany residents, as needed, to various activities and functions.
Complete required documentation accurately and in a timely manner.
Act in compliance with all corporate, state, federal, and other regulatory standards.
Short and long term care.
Conflict/ emotional resolution to dementia and combative residents .
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
Crestview Rehabilitation Center
Crestview, FL
04.2016 - 08.2016
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Deli Clerk
Tom Thumb
Crestview, FL
11.2015 - 02.2016
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Greeted customers at deli counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Made food according to standard recipes with requested changes for customer satisfaction.
Opened new inventory and rotated stock by dates to maintain freshness.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Listened carefully to customer instructions and prepared orders according to those preferences.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Received payment via cash, check, card or mobile payment and processed promptly, resulting in 95% accuracy rate.
Learned other teammates' work tasks to train as backup.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Technical Support Representative
Asurion
Crestview, FL
06.2014 - 02.2015
Use advanced technical knowledge to solve technical support for programming and equipment issues.
Answer a wide array of questions and provide education on complex issues, self-resolutions and offer value-added services.
Quickly navigates multiple software programs, windows applications, and search engines.
Has top-notch listening skills.
Self-motivated & Self-disciplined with the ability to operate independently.
Efficiently take inbound calls at high volume with high level of confidence.
Responsibly handle confidential information and document summary of actions done.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Used ticketing systems to manage and process support actions and requests.
Translated complex technical issues into digestible language for non-technical users.
Submitted service tickets for equipment maintenance requests.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Assisted customers with product selection based on stated needs, proposed use and budget.
Conducted in-depth product and issue resolution research to address customer concerns.
Wrote and reviewed tickets to request maintenance to various types of equipment.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Food Runner/Expeditor
Hilton SanDestin Beach Golf Resort & Spa
, FL
02.2014 - 05.2014
Ensure cleanliness of workstations throughout day and clean area before departure.
Maintain all food and beverages.
Monitor and work on different types of issues as part of a team through efficient communication and ensure flawless service and quality assurance.
Coordinate with food servers to ensure the correct order.
Participate in all meetings and training programs and maintain all confidential data.
Paying attention to my environment and weather to ensure proper maneuvering of objects and customers while maintaining proper appearance and balance.
Confirmed speed of service for all food orders while minimizing errors and complaints.
Confirmed proper placement of products and side items while implementing special instructions.
Answered questions from restaurant patrons regarding menu items.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Organized and replenished supplies at food stations to optimize team performance.
Noted special patron requests and followed up with kitchen to confirm delivery.
Cultivated warm relationships with regular customers.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Assisted servers with table settings and beverage refills to support high-volume shifts.
Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
Assisted preparation of food plates, overseeing quality and appearance.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Crew Member/Cashier
Wendy's
Crestview, FL
09.2013 - 02.2014
Worked well in a fast-paced, high pressure environment.
Greeted and served customers.
Maintained a positive relationship with coworkers.
Took cash and credit card payments.
Maintained store cleanliness.
Prepared food and stocked the fridge and freezer.
Restocked and organized merchandise in front lanes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked flexible schedule and extra shifts to meet business needs.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Crestview High School
Crestview, FL
08.2009 - 06.2013
Florida Notary Public - Legal Studies
National Notary Association
Chatsworth, CA
06.2020 - 06.2021
No Degree - Information Technology
Strayer University
Washington, DC
Skills
Documentation skills
undefined
Certification
OSHA BASIC (4 years)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Additional Information
Authorized to work in the US for any employer
Quote
Business opportunities are like buses, there’s always another one coming.