Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager

Coleen Schiller

Sales Consultant
Mandeville,LA

Summary

Service-focused professional bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.

Overview

14
14
years of professional experience

Work History

Sales Consultant, Interior Design

Pine Grove Electrical Supply
Mandeville , LA
01.2017 - Current
  • Used consultative sales approach to understand customer needs and recommend relevant products.
  • Explained important information regarding features and functions for various products so that customer was knowledgeable.
  • Maintained records related to sales, returns and inventory availability.
  • Prepare bids, quotes, and placed orders for contractors and homeowners.
  • Fielded customer questions regarding available merchandise, sales, current prices.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Co-owner and Operator

MC Squared
New Orleans, LA
03.2008 - 01.2017
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Devised processes to boost long-term business success and increase profit levels.
  • Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
  • Read and interpreted all blueprints and schematics.
  • Adhered to tight schedules to avoid construction delays.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Liberal Arts And General Studies

University-Missouri Columbia
Columbia, MO

Skills

    Retention strategies

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Accomplishments

  • Three Bill Tiefel Excellence in Customer Service Awards with Marriott

Timeline

Sales Consultant, Interior Design

Pine Grove Electrical Supply
01.2017 - Current

Co-owner and Operator

MC Squared
03.2008 - 01.2017

Liberal Arts And General Studies

University-Missouri Columbia

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