WordPress
Colby Escoe
IT/Database Developer
Beaufort,SC
Summary
Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting. Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities. Results-oriented from CrossFlight Sky Solutions with a track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
IT Intern
CrossFlight Sky Solutions
Bluffton, SC
04.2022 - 02.2023
- Assisted IT team members by crafting project research material for implementation.
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
- Supported IT department in handling technology rollout and maintenance.
- Researched new technologies to boost information security.
- Investigated data issues and offered suggestions for resolution to supervisor.
- Contributed to team environment by sitting in on meetings and brainstorming new ideas for issue resolution.
- Tested systems to identify root causes to problems and uncover bugs.
- Monitored and logged daily server tasks and reports.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
Cashier
TJX Companies
Beaufort, SC
05.2018 - 03.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Bachelor of Science - Computer And Information Sciences
University of South Carolina - Beaufort
Okatie, SC 09.2020 - Current
High School Diploma -
Bridges Preparatory School
Beaufort, SC 08.2018 - 05.2020
Skills
Networks
undefinedSoftware
OptimizePress
Mondaycom
AzureSQL
Microsoft Office
Eclipse
Docker
Visual Studio
Netbeans
Google Analytics
Git & Git Bash
References
Mark Howard from CrossFlight Sky Solutions
markh@crossflightskysolutions.com | (843) 304-3571
Dr. Erdei from USCB
ERDEI@uscb.edu
Dr. Canada from USCB
BCANADA@uscb.edu
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
IT Intern
CrossFlight Sky Solutions
04.2022 - 02.2023
Bachelor of Science - Computer And Information Sciences
University of South Carolina - Beaufort
09.2020 - Current
High School Diploma -
Bridges Preparatory School
08.2018 - 05.2020
Cashier
TJX Companies
05.2018 - 03.2021
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