Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Claudia Méndez

Educational Consultant
Mexico City,Mex
Design is not just what it looks like and feels like. Design is how it works.
Steve Jobs
Claudia Méndez

Summary

Resourceful and innovative Education Consultant with over 15 years of experience in e-learning and curriculum development. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Excellent communication, interpersonal skills, strategic thinking, organizational and recordkeeping abilities.

Overview

16
years of post-secondary education
1
Language

Work History

Joint Communiqué Language Solutions
Mexico City, MX

Instructional Designer
08.2019 - Current

Job overview

  • Create successful teaching aids and instructional materials for online classes.
  • Assist with translation of various kinds such as manuals, CVs, letters, stories.
  • Collaborate with cross-functional team of 5, increasing client satisfaction.
  • Established Design Thinking as a go-to approach for curricula creation, lesson planning, and to develop and/or strengthen 21st-century skills in students.
  • Researched and incorporated current trends and data into standard curriculum for EFL classes, Business English, and ESP courses

Prepa Tec. Tecnologico de Monterrey (ITESM)
Toluca, Atlacomulco y Querétaro, MX

EFL Teacher
01.1999 - 07.2018

Job overview

  • Developed activities and integrated technology to diversify instruction (LMS: Blackboard, Schoology; Onenote, Respondus, Google Apps, etc).
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.
  • Emphasized critical thinking through small group activities.
  • Improved instruction methods by using various assessment tools and strategies.
  • Created curriculum and planned course content using methods of instruction such as Whole Brain Teaching, Flipped Classroom, and Gamification for content-based (CBI) EFL, Journalism and Rhetoric courses as well as preparation courses: Toefl, Cambridge English First, IELTS.
  • Worked with a range of 5-35 students per class.
  • Maintained 90% pass rate for courses.

Creativity, Methods and Materials Research Centre (CeCIMM) at CUAAL, UJED
Durango, Dgo

Teacher Coordinator
01.2008 - 12.2010

Job overview

  • Developed curriculum for blended-learning and transversal competences, lesson plans and created Learning Objects to integrate with University programme.
  • Analyzed instructor, student and class trends to make proactive decisions about program operations.
  • Maintained program files, records, databases and website to gather research and prepare and submit monthly reports.
  • Coordinated and allocated resources required to meet needs of 300+ students and 15+ instructors.
  • Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
  • Implemented program-level departmental policies and procedures and to support educational program and curriculum
  • Edited and gave meaningful feedback to material designers.
  • Supervised content created for the weekly television show that complemented our CALL Model.
  • Managed budgets for computer acquisition.

Education

National Pedagogical University (UPN)
Queretaro

Master of Arts from Education
01.2014 - 06.2018

University Overview

  • Completed professional development in Pedagogical Intervention.

Autonomous University of Mexico State (UAEM)
Toluca

Bachelor in English Teaching from Language Arts Teacher Education
01.2005 - 01.2010

University Overview

  • Merit diploma for high academic performance

National Autonomous University of Mexico (UNAM)
Mexico City

Modern Language And Literature. English Letters. from English Literature And Translation
01.1992 - 12.1996

Martinak School
Mexico City

Translation Certificate from Language Interpretation And Translation
01.1989 - 12.1990

Skills

Education ICT

undefined

Timeline

Instructional Designer

Joint Communiqué Language Solutions
08.2019 - Current

National Pedagogical University (UPN)

Master of Arts from Education
01.2014 - 06.2018

Teacher Coordinator

Creativity, Methods and Materials Research Centre (CeCIMM) at CUAAL, UJED
01.2008 - 12.2010

Autonomous University of Mexico State (UAEM)

Bachelor in English Teaching from Language Arts Teacher Education
01.2005 - 01.2010

EFL Teacher

Prepa Tec. Tecnologico de Monterrey (ITESM)
01.1999 - 07.2018

National Autonomous University of Mexico (UNAM)

Modern Language And Literature. English Letters. from English Literature And Translation
01.1992 - 12.1996

Martinak School

Translation Certificate from Language Interpretation And Translation
01.1989 - 12.1990
Claudia MéndezEducational Consultant