Claryse R. Crenshaw
Philadelphia,PA
Summary
Hardworking Inpatient Unit Clerk brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
2
2
Certification
Work History
Inpatient Unit Clerk
Children's Hospital Of Philadelphia, CHOP
Philadelphia, PA
01.2021 - Current
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member.
- Processed requests for patient medical records and patient information.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized patient files and streamlined operations to improve efficiency.
- Greeted patients and visitors in person or on telephone to answer questions or refer to appropriate staff member
- Organized and maintained patient chart filing system to promote quick data finding for staff
Senior Nursing Aide
Children's Hospital Of Philadelphia, CHOP
Philadelphia, PA
06.2019 - 01.2021
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Worked flexible hours across night, weekend and holiday shifts
Direct Support Professional
Resources For Human Development, Inc
Philadelphia, PA
05.2018 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Supervised 4 household staff, contractors and vendors
Patient Sitter
Children's Hospital Of Philadelphia, CHOP
Philadelphia, PA - Pennsylvania
01.2018 - 01.2019
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
- Maintained patient's home environment to keep safe, clean and familiar.
- Engaged patient in appropriate stimulation activities and physical activity.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff
Residential House Manager
Horizon House Inc
Philadelphia, PA
01.2010 - 04.2018
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Coordinated holiday parties, birthday parties and small gatherings for household.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported personal needs of residents dealing with diverse conditions.
School Crossing Guard
City Of Philadelphia
Philadelphia, PA
06.1986 - 06.2009
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Withstood adverse environmental conditions.
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
- Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions
Education
Certification - CERTIFIED HEALTH RECORDS ADMINISTRATION SPECIALITY
Delaware County Community College
Media, PA05.2019
CERTIFICATION - CERTIFIED ADMINSTRATIVE MEDICAL ASSISTANT
Delaware County Community College
Media, PA05.2019
No Degree - Patient Sitter Training Program
West Philadelphia Skills Initiative
Philadelphia, PA12.2017
Associate of Arts - Human Services Management
University of Phoenix- Axia College
Philadelphia, PA05.2011
High School Diploma -
Delaware Valley High School
Philadelphia, PA01.1975
Skills
- Inpatient Services
- Clerical Support
- Staff Leadership
- Cultural Awareness
- Teamwork and Collaboration
Certification
- CMAS - Certified Medical Administrative Specialist
- CEHRS - Certified Electronic Health Record Specialist
Timeline
Inpatient Unit Clerk
Children's Hospital Of Philadelphia, CHOP
01.2021 - Current
Senior Nursing Aide
Children's Hospital Of Philadelphia, CHOP
06.2019 - 01.2021
Direct Support Professional
Resources For Human Development, Inc
05.2018 - Current
Patient Sitter
Children's Hospital Of Philadelphia, CHOP
01.2018 - 01.2019
Residential House Manager
Horizon House Inc
01.2010 - 04.2018
School Crossing Guard
City Of Philadelphia
06.1986 - 06.2009
Certification - CERTIFIED HEALTH RECORDS ADMINISTRATION SPECIALITY
Delaware County Community College
CERTIFICATION - CERTIFIED ADMINSTRATIVE MEDICAL ASSISTANT
Delaware County Community College
No Degree - Patient Sitter Training Program
West Philadelphia Skills Initiative
Associate of Arts - Human Services Management
University of Phoenix- Axia College
High School Diploma -
Delaware Valley High School
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