CLAIRE WAGNER

• Maintained inventory count, tracked usage, and documented variances
• Utilized handheld devices and computers to record and monitor inventory levels, conducting regular audits to identify and address inaccuracies
• Ensured proper storage procedures and organized inventory storage for efficient access
• Updated and maintained accurate documentation and records to prevent errors
• Collaborated with bud-tenders to check product availability and provided support during intake processes
• Applied barcodes to products and properly stored them in the inventory room.

• Oversaw data entry, paperwork completion, and compliance with regulations
• Managed products within the California Track and Trace system (METRC) and ERP system
• Organized inventory items, performed quality checks, and maintained accurate labeling
• Conducted inventory analysis to identify excess, slow- moving, and obsolete items
• Coordinated weekly cycle counts and investigated discrepancies
• Trained new employees on protocols and customer service standards
• Ensured cleanliness and organization of the workspace.

• Directed calls and provided professional assistance to callers and visitors
• Verified photo identification and ensured compliance with regulations
• Answered inquiries about strains and product qualities
• Checked-in and assisted patients following state compliance guidelines
• Maintained reception area cleanliness and created a welcoming environment
• Restocked supplies and handled cash register operations.

• Provided product information and recommendations to customers
• Managed cash transactions accurately and efficiently
• Maintained store organization and cleanliness
• Assisted in merchandising and restocking products
• Demonstrated product knowledge and exceptional customer service.

• Demonstrated strong leadership and problem-solving skills
• Improved sales, management, and operations by implementing improvements
• Trained and guided team members to enhance productivity and performance
• Addressed performance issues and customer complaints promptly
• Managed cash handling and store closing procedures.

• Monitored and maintained animal food, water, and overall well-being
• Administered special dietary formulas as required
• Ensured cleanliness and hygiene to promote animal health
• Provided exceptional care and customer service
• Maintained accurate records and documentation.

Certificate of Hours in