Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Interests
Quote
Timeline
AccountManager
C. J. Wise

C. J. Wise

Sales & Marketing
North Brunswick

Summary

Energetic Sales and Marketing Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 4.5 years of related experience.

Overview

4
4
years of post-secondary education
5
5
years of professional experience

Work History

Sales Associate

Ashley Homestore
2018-03 - 2020-03
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Drove team revenue totals by bringing in over $1.8million in 2 years.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Educated customers on promotions to enhance sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Account Executive

Avante Partners
2017-06 - 2018-02
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Identified customer needs and achieved service levels that met and exceeded expectations.
  • Collected information from clients before securing accounts, verifying payments and special needs.
  • Liaised between clients and support team to resolve issues quickly and effectively.
  • Upsold special packages while preparing quotes for potential clients, consistently maintaining accuracy.
  • Trained approximately 20 new sales associates in a year.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Monitored sales team performance and provided constructive feedback.

Proximity Marketer

Renewal By Andersen
2016-10 - 2017-07
  • Tracked key metrics and developed spreadsheets and data models.
  • Worked quickly to weed out customers unlikely to buy to focus attention on valuable prospects.
  • Offered customers best-fit, beneficial solutions from available Renewal By Anderson product line.
  • Stayed current on product specs and prices and accurately updated display product literature.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Team Meber

Road Runner Sport
2016-04 - 2017-06
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Maintained clean sales floor and straightened and faced merchandise.

Education

- Marketing

Rowan University
2013-09 - 2017-05

Skills

    Team management

Project organization

Problem resolution

Operational improvement

Relationship development

Sales training

Upselling

Excellent people skills

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Sports

Photography

Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

Sales Associate

Ashley Homestore
2018-03 - 2020-03

Account Executive

Avante Partners
2017-06 - 2018-02

Proximity Marketer

Renewal By Andersen
2016-10 - 2017-07

Team Meber

Road Runner Sport
2016-04 - 2017-06

- Marketing

Rowan University
2013-09 - 2017-05
C. J. WiseSales & Marketing