Hi, I’m
CHRISTY WALLACE
Wesley Chapel,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over ten-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
10
years of professional experience
Work History
BSG Aesthetics SolutionLos Angeles, CA
Sales and Marketing Business Consultant
07.2019 - 05.2022
Job overview
- Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
- Designed and carried out market research to detect and attract new customers.
- Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
- Planned and implemented advertising campaigns.
American Exim Huntington Beach, CA
Costumer Service and Sales Manager
09.2012 - 06.2019
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Created customer support strategy to increase customer retention.
Education
Marshal Univeristy, Huntington WV
Master of Science from Human Resources Management
05.2007
Skills
- Advertising Campaigns
- Price Schedules
- Sales Quota Management
- Sales Statistics Analysis
- Operating Procedures and Policies
- Team Recruiting and Onboarding
- Sales and Marketing Expertise
- Social Media Platforms
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Sales and Marketing Business Consultant
BSG Aesthetics Solution
07.2019 - 05.2022
Costumer Service and Sales Manager
American Exim
09.2012 - 06.2019
Marshal Univeristy
Master of Science from Human Resources Management
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