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Christine Sinzore
Executive Housekeeping Manager
Seattle,Washington
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Summary
Meticulous Executive Housekeeper using twenty years in the hospitality industry to maintain the highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow-up, and motivation as well as providing excellent customer service through highly-organized services.
Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Executive Housekeeper
Private Care
Seattle, WA
08.2024 - Current
- Cleaning house, ran errands, managed laundry, and completed weekly grocery shopping.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recognizing and reporting abnormalities or changes in patients' health status to case manager.
- Maintaining a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhancing patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performing housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributing to a positive atmosphere for patients by using effective communication and active listening skills.
- Provide safe mobility support to help patients move around personal and public spaces.
- Administer medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Providing emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintain clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritizing patient dignity, privacy, and autonomy during all aspects of care provision.
Executive Housekeeping Manager
Eldoret Club
01.2002 - 03.2017
- Mentored junior team members, providing guidance on best practices in housekeeping management techniques for their professional development.
- Leveraged industry trends and performance metrics to make informed decisions regarding staffing levels, equipment investments, and service enhancements.
- Enhanced overall guest satisfaction by implementing thorough cleanliness and maintenance programs.
- Promoted a culture of open communication among team members, fostering collaboration and teamwork that resulted in improved overall department performance.
- Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
- Oversaw laundry operations, managing efficient workflows while maintaining consistently high levels of linen quality for guests.
- Maximized guest satisfaction by promptly addressing any concerns or special requests related to room cleanliness or amenities during their stay.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Streamlined weekly cleaning schedule for 120 employees.
- Increased staff productivity through continuous process improvement initiatives focused on workflow optimization.
Education
Certificate in Management - Business Management
12.2014
Certificate in Business Management - Business Management
09.2014
No Degree - Youth Services
10.2012
Certificate in House Keeping And Laundry Operation - House Keeping And Laundry Management
09.1990
Skills
Respectful and Compassionate
Critical Thinking
Childcare experience
Flexible schedule and availability
Nutrition knowledge
Complex Problem-Solving
Time Management
Elderly Care
Problem-Solving
Dependable and Responsible
Patient Care
Emotional Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Business Management
- House Keeping and Laundry
Software
Excel
Powerpoint
Internet explorer
Hotel management system
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Interests
Empathy
Compassion
Church ministry
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteImportant To Me
Career advancementFlexible work hoursPersonal development programsAccomplishments
Housekeeping management and Care giving
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Followed care plan and directions to administer medications.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Developed patient care plans with doctors and registered nurses.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Cooked appetizing and satisfying meals and snacks.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Provided patients with transportation to and from doctor appointments.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Timeline
Executive Housekeeper - Private Care
08.2024 - Current
Executive Housekeeping Manager - Eldoret Club
01.2002 - 03.2017
Kenya Institute of Management - Certificate in Management, Business Management
Kenya Institute of Management - Certificate in Business Management, Business Management
Kenya Institute of Management - No Degree, Youth Services
Kenya Utalii College - Certificate in House Keeping And Laundry Operation, House Keeping And Laundry Management
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